Troubleshooting Reference

WARNING: Electrical shock and burn hazard

Do not disassemble the Freedom HW. It does not contain any user-serviceable parts. Repairing the unit yourself could result in an electrical shock or burn.

Table 5-2Troubleshooting Reference

Problem

Possible Cause

Solution

 

 

 

Low output voltage

You are using a voltmeter

Use a true RMS reading voltmeter such as

(96 Vac–104 Vac) during

that cannot accurately

the Fluke 87.

Inverter mode.

read the RMS voltage of a

 

 

 

modified sine wave.

 

 

 

 

 

No output voltage. The status

AC shore power is not available or out of operating range and the

LED is red.

inverter has shut down with the display screen showing one of the

 

following error codes:

 

 

 

 

 

 

 

Low input voltage

• Check the DC connections and the

 

 

(fault code E01)

 

cable.

 

 

 

Recharge the battery.

 

 

 

 

 

High input voltage

• Verify the unit is connected to a 12V

 

 

(fault code E02)

 

battery.

 

 

 

• Check the voltage regulation of the

 

 

 

 

external charging system (if any).

 

 

 

 

• Unit overload or AC

• Reduce the load. Make sure the load

 

 

output short circuit

 

does not exceed the output rating.

 

 

(fault code E03)

 

 

 

 

 

 

 

Thermal shutdown

• Allow the unit to cool off.

 

 

(fault code E04)

• Reduce the load if continuous

 

 

 

 

operation is required.

 

 

 

• Improve ventilation. Make sure the

 

 

 

 

inverter’s ventilation openings are not

 

 

 

 

blocked.

 

 

 

 

• AC transfer relay has

• Improve ventilation. Make sure the

 

 

overheated (during

 

inverter’s ventilation grille is not

 

 

shore power mode).

 

blocked.

 

 

 

Reduce the load.

 

 

 

 

 

5–8

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Xantrex Technology HW 1000 manual Troubleshooting Reference, Problem Possible Cause Solution

HW 1000 specifications

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