Adesso 2100 Series Trouble Shooting, Problem Scanned data is incorrectly displayed on the host

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If you need to make changes in the configuration of the scanner for specific applications, a full Programming Guide can be downloaded at:

http://www.adesso.com/PDF%20files/NUSCAN2100usersguide.pdf

13.Trouble Shooting

a. Problem: Nothing happens when you follow the operating instructions.

Possible Cause

Possible Solution

Interface cables are

Check for loose cable connections.

loose.

 

 

 

b. Problem: Light comes on, but symbol does not decode.

Possible Cause

Possible Solution

Scanner is not

Please refer Programming Guide and be sure to

programmed for the

select the correct interface selection and ensure that

correct bar-code

the scanner is programmed to read the type of

type.

barcode you are scanning.

 

 

Barcode symbol is

Check the symbol to make sure it is not de-faced. Try

unreadable.

scanning test symbols of the same barcode type.

 

 

Distance between

Move the scanner closer to or further from the

scanner and barcode

barcode.

is incorrect.

 

 

 

c. Problem: Symbol is decoded, but not transmitted to the host.

Possible Cause

Possible Solution

Scanner is not

Please make sure the scanner is configured to the

programmed for the

appropriate host type by scanning the corresponding

correct host type.

programming barcode on the Programming Guide.

 

 

10

d. Problem: Scanned data is incorrectly displayed on the host.

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Contents Users Guide Page Table of Contents General handling precaution Limited WarrantyIntroduction Barcode Symbologies ContentsProduct Introduction Maintenance InstallationTest Scanning USB Connection Host PS/2 ConnectionScanning Mode Selection MediumDefault Beeper Mode SelectionMedium. Do not program the barcode scanner unless necessary Tone DurationFunction Default Values Default ParametersBarcode Scan Field Technical Specifications Operational Programming GuideProblem Scanned data is incorrectly displayed on the host Trouble ShootingProduct Support Possible Cause Possible SolutionEmail Support Phone Support