Canon CS-S 4.3 manual About this User’s Guide, Canon Technical Support, Assumptions

CONTENTS

GLOSSARY

INDEX

Chapter 1	9
Introduction to ScanGear CS-S 4.3

About this User’s Guide

This user’s guide has been designed to provide you essential information about ScanGear CS-S. In addition, the context-sensitive online help provides basic information on using ScanGear CS-S.

Assumptions

This guide assumes that you are familiar with the Microsoft Windows 95/98 or Windows NT 4.0 graphical user interface.

If you have Windows 95 for example, run the Windows tutorial by doing the following:

1.Click the Start button, then click Help.

2.On the Contents tab, click Tour: Ten Minutes to Using Windows to run the Windows 95 tutorial.

Canon Technical Support

Canon Computer Systems, Inc. offers a full range of technical support options* including:

• 24-hour, 7-day-a-week, toll-free automated support

for troubleshooting issues on most current products ... (1-800-423-2366)

• Speak to a technician free of service charge
(currently Monday through Friday,
8:00 a.m.–10:00 p.m. EST and Saturday,
12:00 p.m.–6:00 p.m. EST, excluding holidays)
for products still under warranty**	(1-757-413-2848)
• Speak to a technician (currently $24.99 per call)
during holidays and days/hours not listed above
regarding urgent product questions or for
products no longer under warranty	(1-800-423-2366)
The same service is available for a charge of
$2.50 per minute, to a maximum or $25.00 per call	(1-900-246-1200)

•E-mail support via Canon Computer Systems, Inc. Web site .............................................................................

(www.ccsi.canon.com)

•	24-hour, toll-free Fax Retrieval System	(1-800-526-4345)
•	24-hour Bulletin Board Service	(1-757-420-2000)

*Support program specifics to change without notice.

**Refer to individual product information for warranty details.

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