BenQ S72 Click Properties and then Hardware Click Device Manager, CD or DVD does not function

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JB S72E.book Page 49 Tuesday, March 29, 2005 6:13 PM

Delete temporary files and directories. This will increase hard disk space and reduce the time Window takes to access the hard drive. It will also help to solve problems associated with spooling print job.

1.Close all running programs.

2.Click the Start button and select All Programs, Accessories, System Tools, and then Disk Cleanup.

3.Check the types of files you want to delete (temporary files are safe to delete).

4.Click OK.

Use the Scan Disk and Defragment functions. The Scan Disk function checks a hard drive for errors, while the Disk Defragment function takes all the scattered bits of program data and groups them back together in the front of the drive.

1.Click the Start button and then select My Computer.

2.Right-click the hard drive’s icon and select Properties.

3.Click the Tools tab and then the Check Now button.

4.Check all check boxes in the dialog that follows.

5.Click Start, Yes.

6.Restart the computer. It may take a long time to complete. To run Disk Defragmentation in Windows XP:

1.Close all running software programs.

2.Right-click the hard drive’s icon and select Properties.

3.Click the Tools tab and then the Defragment Now button.

4.Click to select a drive and then click the Defragment button. It may take a long time to complete.

If Disk Defragmenter start itself over and over, it means that some hidden back- ground software program is still accessing the hard drive. Restart the computer and try again.

USB devices quit working unexpectedly in Microsoft Windows XP.

This is because USB devices such as camera, scanners. or printer loses its connec- tion and stops working unexpectedly. Please follow the steps below to resolve the problem.

1.Click Start, and right click My Computer.

2.Click Properties and then Hardware.

3.Click Device Manager.

4.Double-click the Universal Serial Bus Controllers branch to expand it.

5.Right-click USB Root Hub, and then click Properties.

6.Click Power Management.

7.Deselect Allow the computer to turn off this device to save power.

8.Repeat steps 5 through 7 for each USB Root hub.

9.Click OK, and then close Device Manager.

Why does the keyboard and/or palm rest get warm?

Typically, the Joybook tends to be slightly warm. The location of the battery is typ- ically underneath the palm rest and as a result, the palm rest gets warm. The loca- tion of the processor is typically underneath the keyboard and since heat rises, the keyboard may slightly get warm. There is no need to be concerned. However, since your computer has a thermally controlled fan, when the CPU and/or internal tem- perature of the notebook reaches a certain temperature level, the fan is turned ON and stays ON until the temperature drops to a pre-defined level.

The u, I, o, p, j, k, l keys on my Joybook are coming up as numbers instead of let- ters?

The number keys are enabled. Press the num lk (Number Lock) key once to dis- able the number lock function, and the letters will return to normal.

There is no sound coming from the speakers.

Check the following:

The speakers may have been muted. Look at the volume control (speaker icon) on the Windows Taskbar to see if mute has been set. If so, turn off the mute.

The speakers may have been turned off. Use the Fn + F7 hotkey combination to turn them on.

The volume may have been set too low. Use the Volume Up/Down Button to increase the volume.

An earphone or external speakers may be connected to the audio-out jack, auto- matically turning off the computer's internal speakers.

CD or DVD does not function.

Please verify the following:

Joybook is turned on, and the CD or DVD discs are properly inserted in the cen- ter of the disc tray in the optical drive.

The disc tray is closed.

The CD or DVD is not bent or badly scratched.

Noise from the optical drive when the disk plays shows that the optical drive may be deformed, and the computer needs to be repaired. If the disk tray does not open after the Eject button is pressed, insert a pin into the Emergency Eject hole to force the tray out.

FAQ and Troubleshooting

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Contents Welcome Disclaimer CopyrightTable of Contents Ii Table of Contents Joybook S72 Features Indicator Lights Left Side View Earphone Jack with Spdif Right Side ViewCan be used to connect to a microphone for recording sounds Kensington Lock HoleRear View Outputs an display signals to a television set or VCRVGA Port Video OutTurn on laser beam Directional and OK buttons Wireless Remote ControlWhen watching video in QMedia Center Changing the batteryOpen a picture/picture Return to the contents Screen Folder Forward videoFunction Hotkeys Num Lk + Tab + E + M Shift + + M + RCapitalizes all text entered Application KeyGetting Started with Windows XP Using the Q-Media Bar Customizing the hotkeys Setting Up QMedia BarPlaying Music Files in Joybook QMedia CenterPlaying Music/MP3 CD in QMedia Center Playing DVD/VCD Movies QMedia Center Music SettingsPlaying Movie Files QMedia Center VCD/DVD Playback SettingsViewing Digital Pictures Picture SettingsSetting up QMedia Center You can use Outlook Express to send and receive e-mail Sending and Receiving E-mailGetting Online QMusic Workspace QMusicPlaying a Music CD Creating a PlaylistInsert a music CD into the optical drive of your Joybook Converting CD Music into MP3 FormatCreating an MP3 Music CD Burning CDs When you are done selecting files, click FinishedJB S72E.book Page 23 Tuesday, March 29, 2005 613 PM JB S72E.book Page 24 Tuesday, March 29, 2005 613 PM QCamera Workspace QCameraCapturing Photos Capturing VideosApplying Special Effects to Photos and Videos Creating a New AlbumJB S72E.book Page 27 Tuesday, March 29, 2005 613 PM QPresentation Launching QPower QPowerChecking Battery Level Selecting a Power ProfileSpeed Associating Application Programs with Power ProfilesFollowing QPower window will appear JB S72E.book Page 31 Tuesday, March 29, 2005 613 PM Click this button to open a menu that allows you Recording Smart BenQ Voice RecorderBenQ Voice Recorder Playing Recorded Sound Clips Start RecordingUsing the Built-In Wireless LAN Function Adding a Bluetooth Device Using Bluetooth OptionalSending a File to a Bluetooth Device JB S72E.book Page 37 Tuesday, March 29, 2005 613 PM Changing Settings Booting up in QMedia XSNavigating around the screen Playing Music, Pictures, MoviesAttaching External Display Devices Attaching External Display DevicesAttaching a VGA Display Device Video Out Memory of your Joybook can be extended to up to 2 GB Installing Additional MemoryInstalling Additional Memory JB S72E.book Page 42 Tuesday, March 29, 2005 613 PM JB S72E.book Page 43 Tuesday, March 29, 2005 613 PM Using the Windows System Restore Tool Recovering Your SystemUsing the Quick Recovery Function Drive C using the backup data from drive DReinstalling QMedia XS Using the Recovery CDsReinstalling Software or Driver General FAQ and TroubleshootingBattery and Power How to prolong the life of the battery? What should I do if the battery gets hot in my Joybook?Connection My modem does not connect at 56K speed?Click Start and then My Computer Have problem setting up wireless networkSystem Click Properties and then Hardware Click Device Manager Why does the keyboard and/or palm rest get warm?There is no sound coming from the speakers CD or DVD does not functionDisplay Hear noise when connecting an earphone to JoybookDVD movies will not play Displayed by the OSJB S72E.book Page 51 Tuesday, March 29, 2005 613 PM Safety Information on Safety, Cleaning, and Battery MaintenanceBattery Maintenance Cleaning Your JoybookJoybook Online Registration Service and SupportBenQ Joybook Global Online Service JB S72E.fm Page 54 Wednesday, April 20, 2005 225 PM