BenQ S72 user manual DVD movies will not play, Displayed by the OS

Page 54

JB S72E.book Page 50 Tuesday, March 29, 2005 6:13 PM

DVD movies will not play.

The region code of the DVD inserted must match that of the DVD playback soft- ware used. This region code can be set up to five times. If you have not reached this limit, a prompt will appear that will allow you to change the region code of the software to match that of the move. Otherwise, you can only play back DVDs with the same region code as the last DVD played back successfully.

Why is the hard drive capacity displayed by the OS be different from its nomi- nated capacity?

Most users may have discovered that the capacity of a 10GB hard drive will become 9GB when displayed from the OS; and 20GB become 19GB, 40GB become 38GB..., etc. The bigger the capacity, the bigger the difference. It is because hard drive makers and OS developers calculate hard drive capacity in dif- ferent ways. As a result, the nominated capacity is different from the exact capacity

displayed by the OS.

Calculation of hard drive capacity

Calculation of hard drive capacity

by drive makers

by OS developers

1GB=1,000MB

1GB=1,024MB

1MB=1,000KB

1MB=1,024KB

1KB=1,000 byte

1KB=1,024 byte

 

 

Example of a 40GB hard drive:

 

 

 

Calculation by drive makers

Calculation by OS developers

40GB=40,000MB

40GB=40,960MB

=40,000,000KB

=41,943,040KB

=40,000,000,000byte

=42,949,672,960byte

 

 

Exact capacity of a 40GB hard drive displayed in the OS:

40,000,000,000÷1024÷1024÷1024=37.2529 (GB).

Furthermore, when you partition a hard drive, the system will reserve some space on the drive for system files. Therefore, the total capacity of a hard drive displayed by the OS will never be the same as its nominated capacity.

I hear noise when connecting an earphone to Joybook.

The instructions below will guide you through the troubleshooting process.

Connect the earphone to other devices, such as a radio to see if you can still hear that noise. If the noise persists, the earphone may be out of order.

If you can hear the noise only when inserting, it is the result of high instanta- neous current. It is a normal phenomenon.

50 FAQ and Troubleshooting

How can I reduce the wearing of the screen spindle when I open the screen?

We suggest that you open and close your screen gently and slowly with both hands. Apply force evenly on both hands to reduce spindle wearing and prevent deformation or breaking of spindle due to uneven force application.

Display

There is nothing visible on the screen.

Check the power indicator.

If it is not lit up, no power is being supplied to Joybook. Connect the AC adapter and restart Joybook.

If it is lit up in amber, Joybook has entered sleep mode in order to conserve power. Simply pressing the power button should return Joybook to normal operating mode.

If it is lit up in blue, Joybook is being supplied normally with power. There are two possible causes for the problem.

The screen's brightness may be set too low. Use the Fn + F5 hotkey com- bination to increase the brightness.

The display mode may be set to use an external display. Use the Fn + F3 hotkey combination to switch the display mode to use Joybook's own LCD panel or to use simultaneous display.

When I connect the Joybook to an external monitor, the display is abnormal.

The instructions below will guide you through the troubleshooting process.

Use the Fn+F3 function key combination to set external video signal enabled.

Refer to the user's manual of the external monitor to check the settings.

Connect the cable to the Joybook and reboot the system. If there is no display on the external monitor after system reboot, connect Joybook to a standard VGA monitor and wait until you can see things properly on that VGA monitor. Then connect the target display to Joybook again.

Check if you have connected devices to both the S-Video and VGA output on the Joybook. If yes, disconnect the device connected to the S-Video output on the Joybook to enable normal signal output from the VGA output. In general, if you have connected devices to both S-Video and VGA output on the Joybook, the S- Video output will be selected in first priority.

Image 54
Contents Welcome Copyright DisclaimerTable of Contents Ii Table of Contents Joybook S72 Features Indicator Lights Left Side View Can be used to connect to a microphone for recording sounds Right Side ViewEarphone Jack with Spdif Kensington Lock HoleVGA Port Outputs an display signals to a television set or VCRRear View Video OutWireless Remote Control Turn on laser beam Directional and OK buttonsOpen a picture/picture Return to the contents Changing the batteryWhen watching video in QMedia Center Screen Folder Forward videoFunction Hotkeys Capitalizes all text entered + Tab + E + M Shift + + M + RNum Lk Application KeyGetting Started with Windows XP Using the Q-Media Bar Setting Up QMedia Bar Customizing the hotkeysQMedia Center Playing Music/MP3 CD in QMedia CenterPlaying Music Files in Joybook QMedia Center Music Settings Playing DVD/VCD MoviesQMedia Center VCD/DVD Playback Settings Playing Movie FilesPicture Settings Viewing Digital PicturesSetting up QMedia Center Sending and Receiving E-mail You can use Outlook Express to send and receive e-mailGetting Online Playing a Music CD QMusicQMusic Workspace Creating a PlaylistConverting CD Music into MP3 Format Creating an MP3 Music CDInsert a music CD into the optical drive of your Joybook When you are done selecting files, click Finished Burning CDsJB S72E.book Page 23 Tuesday, March 29, 2005 613 PM JB S72E.book Page 24 Tuesday, March 29, 2005 613 PM QCamera QCamera WorkspaceApplying Special Effects to Photos and Videos Capturing VideosCapturing Photos Creating a New AlbumJB S72E.book Page 27 Tuesday, March 29, 2005 613 PM QPresentation Checking Battery Level QPowerLaunching QPower Selecting a Power ProfileAssociating Application Programs with Power Profiles Following QPower window will appearSpeed JB S72E.book Page 31 Tuesday, March 29, 2005 613 PM Recording Smart BenQ Voice Recorder BenQ Voice RecorderClick this button to open a menu that allows you Start Recording Playing Recorded Sound ClipsUsing the Built-In Wireless LAN Function Using Bluetooth Optional Adding a Bluetooth DeviceSending a File to a Bluetooth Device JB S72E.book Page 37 Tuesday, March 29, 2005 613 PM Navigating around the screen Booting up in QMedia XSChanging Settings Playing Music, Pictures, MoviesAttaching External Display Devices Attaching a VGA Display DeviceAttaching External Display Devices Video Out Installing Additional Memory Installing Additional MemoryMemory of your Joybook can be extended to up to 2 GB JB S72E.book Page 42 Tuesday, March 29, 2005 613 PM JB S72E.book Page 43 Tuesday, March 29, 2005 613 PM Using the Quick Recovery Function Recovering Your SystemUsing the Windows System Restore Tool Drive C using the backup data from drive DUsing the Recovery CDs Reinstalling Software or DriverReinstalling QMedia XS FAQ and Troubleshooting Battery and PowerGeneral Connection What should I do if the battery gets hot in my Joybook?How to prolong the life of the battery? My modem does not connect at 56K speed?Have problem setting up wireless network SystemClick Start and then My Computer There is no sound coming from the speakers Why does the keyboard and/or palm rest get warm?Click Properties and then Hardware Click Device Manager CD or DVD does not functionDVD movies will not play Hear noise when connecting an earphone to JoybookDisplay Displayed by the OSJB S72E.book Page 51 Tuesday, March 29, 2005 613 PM Battery Maintenance Information on Safety, Cleaning, and Battery MaintenanceSafety Cleaning Your JoybookService and Support BenQ Joybook Global Online ServiceJoybook Online Registration JB S72E.fm Page 54 Wednesday, April 20, 2005 225 PM