Compaq 1687, 1685, 1694, 1683, 1688, 1693, 1692, 1690 Contacting Compaq Support, Shipping Preparation

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Presario 1600 Series

Models: 1683, 1685, 1687, 1688, 1690, 1692, 1693, and 1694

Before You Begin

 

Specifications

 

Parts Catalog

 

 

 

 

 

 

 

 

 

 

Removal Sequence

 

Troubleshooting

 

Battery Operations

 

 

 

 

 

 

 

 

 

Index

Product Description

 

Pin Assignments

 

 

 

 

 

 

Preliminary

Steps

Clearing the

Power-On

Password

Power-On Test (POST)

Compaq

Diagnostics

Diagnostic Error Codes

Solving

Minor Problems

Contacting

Compaq

Support

Contacting Compaq Support

Obtain the following information before contacting Compaq Reseller Support:

Product name

Product serial number

Purchase date

Conditions under which the problem occurred

Any error messages that have occurred

Hardware configuration

Type of printer connected

Hardware/software being used

Printed result of Computer Checkup (TEST)

Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible

Shipping Preparation

To ship the computer, complete the following steps:

1.Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.

2.Turn off the computer and external devices.

3.Disconnect the external devices from their power sources, then from the computer.

Ensure that there is no diskette in the IMPORTANT: diskette drive and that there are no PC

Cards in the PC slots.

4.Close the display and all exterior doors of the computer.

5.Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.

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Contents Index Product Description Pin AssignmentsIndex Serial Number Locating Additional InformationSystem Interrupts System DMASystem I/O Address Parts Catalog Removal and Replacement IntroductionPost Increasing Battery Pack Operating Time Conditioning a Battery PackDisposal of a Used Battery Pack Minimizing the Energy RequiredProduct Description Connector Pin Assignments Connector Pin SignalBefore You Begin Electrostatic Electrostatic Discharge Generating StaticTypical Electrostatic Voltages DischargeService Considerations ServiceConsiderations Preparing the Computer for Disassembly Preparation for DisassemblyPart Description Spare Part Number Models 1692, 1693 Series CTO DescriptionSystem Unit System Boards System BoardsDescription Spare Part Number System Unit Display Assembly Display AssemblyMass Storage Devices Mass Storage DevicesMiscellaneous Cable Kit Miscellaneous Cable Kit1d Touchpad each Cable System Unit Miscellaneous Hardware Kit Miscellaneous Hardware KitDescription Quantity Miscellaneous Plastics Kit Miscellaneous Plastics KitMiscellaneous Parts Miscellaneous PartsDocumentation and Software Documentation and SoftwareCables and Connectors main Cables ConnectorsCables Select the Desired IllustrationMaintenance & service guide Removal ZIF ConnectorsRemoving a ZIF Cable Cables and Connectors Hard Drive RibbonCompaq Presario Series DVD or CD Drive RibbonDiskette Drive Ribbon Speaker Cable Assembly Removal Removing the Battery Pack step To replace the battery pack, reverse the previous procedures Removing the Palmrest Cover with Touch Pad Palmrest Cover with Touch PadRemoving the Palmrest Cover with Touch Pad steps 4 Previous StepRemoving the Palmrest Cover with Touch Pad step Previous StepsRemoval Heatspreader Removal steps 1 HeatspreaderRemoval Heatspreader Removal step Removal Removing the Keyboard KeyboardRemoval Removing the Processor ProcessorRemoval Replacing the Processor Removing the ProcessorRemoving the Hard Drive steps 1 Hard DriveRemoval Removing the Hard Drive step Product Description Removal Removal of DVD or CD Drive DVD or CD DriveRemoval Removal of DVD or CD Drive step Return Removing the Battery Charger Board Battery Charger BoardRemoval Removing the Modem steps 1 ModemRemoval Removing the Modem step Removal Removing the Display Panel Assembly Display Panel AssemblyRemoving the Display Panel Assembly step Assembly hinge covers Before You Begin Specifications Assembly Removing the Display PanelSteps 10 Removal Removing the Upper CPU Cover Upper CPU CoverRemoving the Upper CPU Cover steps 8 Removal Removing the Speaker Assembly Speaker AssemblyFan Assembly System Board Dip Switch Settings Memory Module Removal Removing the Diskette DriveRemoval Fan Assembly Fan AssemblySpecifications Parts Catalog System Board Removing the System Board step System BoardPrevious Step Remove three screws from the system board Important from the system board Dip Switch Settings System boardComputer and/or system board Removal Memory Module Memory ModuleRemoving the Memory Module step ReturnPreliminary Steps Preliminary StepsPower-On Self Test Post Running PostPreliminary Compaq Diagnostics Compaq DiagnosticsComputer Checkup Test View System Information InspectContacting Compaq Support Shipping PreparationContacting Compaq Support Hard Drive Test Error Codes Diagnostic Error CodesSolving Minor Problems Solving Audio ProblemsSolving Hard Drive Problems Solving Hardware Installation ProblemsModels and Features Hard Drive DVD or CD Modem System MemoryModel 1687 Model 1690Models and Controls and Lights Controls LightsModels and Front Bezel Lights Front Bezel LightsModels and Front Bezel Buttons Front Bezel ButtonsModels and Left Side Components Left Side ComponentsModels and Right Side Components Right Side ComponentsModels and Underside of Unit Underside UnitRear Connectors Models and Rear ComponentsPower Management for Windows Power Management PropertiesPow Display Properties