Compaq 1685, 1687, 1694, 1683, 1688, 1693, 1692 Hard Drive Test Error Codes, Diagnostic Error Codes

Presario 1600 Series

Models: 1683, 1685, 1687, 1688, 1690, 1692, 1693, and 1694

Before You Begin	Specifications	Parts Catalog
Removal Sequence	Troubleshooting	Battery Operations
		Index
Product Description	Pin Assignments

Preliminary

Steps

Clearing

the Power-

On

Password

Power-On

Test (POST)

Compaq Diagnostics

Diagnostic

Error

Codes

Solving

Minor Problems

Contacting

Compaq

Support

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

IMPORTANT: Retest the system after completing each step. If the problem has been resolved, do not proceed with the remaining steps.

For the removal and replacement of a particular subassembly, see Removal and

Replacement Procedures.

Select error codes by number or type:
101 through 114	Processor Test
200 through 215	Memory Test
300 through 304	Keyboard Test
401 through 403	Parallel Printer Test
600 through 699	Diskette Drive Test
1101	Serial Test
1701 through 1736	Hard Drive Test
501 through 516	Video Test
2402 through 2456	Audio Test
2458 through 2480	Touch Pad Pointing Device Test
3206	CD Test
3301 through 6623
8601 through 8602

	Processor Test Error Codes
Error
Code	Description		Recommended Action
101-xx	CPU test failed	Replace the processor and retest.
102-xx	Coprocessor or Weitek Error	1.	Run the Configuration and
		2.	Diagnostics Utilities.
			Replace the processor board
			and retest.
103-xx	DMA page registers test failed	Replace the system board and
104-xx	Interrupt controller master test	retest.
	failed
105-xx	Port 61 error
106-xx	Keyboard controller self-test
	failed
107-xx	CMOS RAM test failed
108-xx	CMOS interrupt test failed
109-xx	CMOS clock test failed
110-xx	Programmable timer load data
	test failed
113-xx	Protected mode test failed
114-01	Speaker test failed	1.	Check system configuration.
		2.	Verify cable connections to
		3.	speaker.
			Replace the system board
			and retest.
	Memory Test Error Codes
200-xx	Memory machine ID test failed	1.	Flash the system ROM and
202-xx	Memory system ROM checksum	2.	retest.
			Replace the system board
	failed		and retest.
203-xx	Write/Read test failed	1.	Remove the memory module
204-xx	Address test failed		and retest.
		2. Install a new memory module
211-xx	Random pattern test failed
			and retest.
214-xx	Noise test failed
215-xx	Random address test failed
	Keyboard Test Error Codes
300-xx	Failed ID Test	1.	Check the keyboard
			connection. If disconnected,
301-xx	Failed Selftest/Interface Test		turn off the computer and
			connect the keyboard.
		2.
302-xx	Failed Individual Key Test		Replace the keyboard and
			retest.
		3.
304-xx	Failed Keyboard Repeat Test		Replace the system board
			and retest.
	Parallel Printer Test Error Codes
401-xx	Printer failed or not connected	1.	Connect the printer.
		2.	Check power to the printer.
402-xx	Failed Port Test	3.	Install the loop-back
		4.	connector and retest.
			Check port and IRQ
403-xx	Printer pattern test failed	5.	configuration.
			Replace the system board
			and retest.
	Diskette Drive Test
600-xx	Diskette ID drive types test	1.	Replace the diskette media
	failed		and retest.
		2.
601-xx	Diskette format failed		Check and/or replace the
			diskette power and signal
602-xx	Diskette read test failed
		3.	cables and retest.
603-xx	Diskette write, read, compare		Replace the diskette drive
	test failed		and retest.
		4. Replace the system board
	Diskette random read test
604-xx			and retest.
	failed
605-xx	Diskette ID media failed
606-xx	Diskette speed test failed
609-xx	Diskette reset controller test
	failed
610-xx	Diskette change line test failed
697-xx	Diskette type error
698-xx	Diskette drive speed not within
	limits
	Diskette drive/media ID error	1.	Replace media.
699-xx		2.	Run the Configuration and
			Diagnostics Utilities.
	Serial Test Error Codes
	Serial port test failed	1.	Check port configuration
1101-xx		2.	Replace the system board
			and retest.

Hard Drive Test Error Codes

1701-xx Hard drive format test failed 1702-xx Hard drive read test failed

1703-xx	Hard drive write/read/compare
	test failed
1704-xx	Hard drive random seek test
	failed

1705-xx Hard drive controller test failed 1706-xx Hard drive ready test failed

1707-xx	Hard drive recalibration test
	failed
1708-xx	Hard drive format bad track
	test failed
1709-xx	Hard drive reset controller test
	failed

1710-xx Hard drive park head test failed

1715-xx	Hard drive head select test
	failed
1716-xx	Hard drive conditional format
	test failed
1717-xx Hard drive ECC* test failed
1719-xx	Hard drive power mode test
	failed

1724-xx Network preparation test failed

1736-xx Drive monitoring test failed * ECC = Error Correction Code

1.Run the Configuration and Diagnostics Utilities and verify drive type.

2.Verify that all secondary drives have secondary drive capability.

3.Replace the hard drive and retest.

4.Replace the system board and retest.

Video Test Error Codes

501-xx

502-xx

503-xx

504-xx

505-xx

506-xx

507-xx

508-xx

509-xx

510-xx

511-xx

512-xx

514-xx

516-xx

2402-xx

2403-xx

2404-xx

2405-xx

2406-xx

2408-xx

2409-xx

2410-xx

2411-xx

2412-xx

2414-xx

2416-xx

2418-xx

2419-xx

2421-xx

2422-xx

2423-xx

2424-xx

2425-xx

2431-xx

2432-xx

2448-xx

2451-xx

2456-xx

2458-xx

2468-xx

2477-xx

2478-xx 2480-xx

Video controller test failed

Video memory test failed

Video attribute test failed

Video character set test failed

Video 80 × 25 mode 9 × 14 character cell test failed

Video 80 × 25 mode 8 × 8 character cell test failed

Video 40 × 25 mode test failed

Video 320 × 200 mode color set 0 test failed

Video 320 × 200 mode color set 1 test failed

Video 640 × 200 mode test failed

Video screen memory page test failed

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

Video memory test failed

Video attribute test failed

Video character set test failed

Video 80 × 25 mode 9 × 14 character cell test failed

Video 80 × 25 mode 8 × 8 character cell test failed

Video 320 × 200 mode color set 0 test failed

Video 320 × 200 mode color set 1 test failed

Video 640 × 200 mode test failed

Video screen memory page test failed

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

ECG/VGC memory test failed

ECG/VGC ROM checksum test failed

ECG/VGC 640 × 200 graphics mode test failed

ECG/VGC 640 × 350 16 color set test failed

ECG/VGC 640 × 350 64 color set test failed

ECG/VGC monochrome text mode test failed

ECG/VGC monochrome graphics mode test failed

640 × 480 graphics test failure

320 × 200 graphics (256 color mode) test failure

Advanced VGA Controller test failed

132-column Advanced VGA test failed

Advanced VGA 256 Color test failed

Advanced VGA BitBLT test

Advanced VGA DAC test

Advanced VGA data path test

Advanced VGA BitBLT test Advanced VGA LineDraw test

The following apply to error codes

501-xx through 516-xx:

1.Disconnect external monitor and test with internal LCD display.

2.Replace the display assembly and retest.

3.Replace the system board and retest.

The following steps apply to error codes 2402-xx through 2456-xx:

1.Run the Configuration and Diagnostics Utilities.

2.Replace the display assembly and retest.

3.Replace the system board and retest.

1.Run the Configuration and Diagnostics Utilities.

2.Disconnect external monitor and test with internal LCD display.

3.Replace the display assembly and retest.

4.Replace the system board and retest.

The following step applies to error codes 2458-xx through 2480-xx:

Replace the system board and retest.

	Audio Test Error Codes
3206-xx	Audio System Internal Error	Replace the system board and
		retest.
	TouchPad/Pointing Device Interface Test Error Codes
8601-xx	Mouse test failed	1.	Replace the TouchPad and
		2.	retest.
8602-xx Interface test failed			Replace the system board
			and retest.
	CD Drive Test Error Codes
3301-xx	CD drive read test failed	1.	Replace the CD and retest.
		2.	Verify that the speakers are
3305-xx CD drive seek test failed		3.	connected.
			Verify that drivers are loaded
6600-xx	ID test failed	4.	and properly installed.
			Replace the CD drive and
		5.	retest.
6605-xx	Read test failed		Replace the system board
			and retest.

6608-xx Controller test failed 6623-xx Random read test failed