Compaq 1272 Compaq Diagnostics, Perform Computer Checkup Test, View System Information Inspect

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Presario 1200 Series

Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275

Before You Begin

 

Specifications

 

Parts Catalog

 

 

 

 

 

 

 

 

 

 

Removal Sequence

 

Troubleshooting

 

Battery Operations

 

 

 

 

 

 

 

 

 

Index

Product Description

 

Pin Assignments

 

 

 

 

 

 

Compaq Diagnostics

Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version 10.11 or later.

The Diagnostics menu includes the following utilities:

■Perform Computer Checkup (TEST)

■View System Information (INSPECT)

■Prepare Computer for a Compaq Service Call (RemotePaq)

If you have a problem you cannot solve, run the Diagnostics utilities before you call for support. Run Computer Checkup and save the device list to a file and to print, or save the error log. Run the View System Information (INSPECT) utility and print or save that information. Have the files or the printed information available when you call for support.

Perform Computer Checkup (TEST)

Computer Checkup (TEST) determines whether the various computer components and devices are recognized by the system and are functioning properly. You can display, print, or save the information generated by Computer Checkup.

Follow these steps to run Computer Checkup:

1.Plug the computer into an external power source. (A low battery condition could interrupt the program.)

2.Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages.

3.Insert the Compaq Diagnostics diskette in drive A.

4.Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

5.Press Enter to continue. The Diagnostics menu appears.

6.Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.

7.Select View the Device List from the Test Option menu. A list of the installed Compaq devices appears.

8.If the list of installed devices is correct, select OK. The Test Option menu appears.

NOTE: If the list is incorrect, ensure that any new devices are installed properly.

9.Select one of the following from the Test Option menu:

■Quick Check Diagnostics. Runs a quick, general test on each device with a minimal number of prompts. If errors occur, they display when the testing is complete. You cannot print or save the error messages.

■Automatic Diagnostics. Runs unattended, maximum testing of each device with minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or save a log of errors.

■Prompted Diagnostics. Allows maximum control over testing the devices. You can choose attended or unattended testing, decide to stop on errors, or choose to print or save a log of errors.

10.Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu appears.

11.Exit the Test Option menu.

12.Exit the Diagnostics menu.

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View System Information (INSPECT)

The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information.

Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette:

1.Turn on the external devices that you want to test. Connect the printer if you want to print the information.

2.Insert the Compaq Diagnostics diskette in drive A.

3.Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

4.Press Enter to continue. The Diagnostics menu appears.

5.Select View System Information (INSPECT) from the Diagnostics menu.

6.Select the item you want to view from the following list:

System

Memory

ROM

Audio

Keyboard

Operating system

System ports

System files

System storage

Windows files

Graphics

 

7.Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information.

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or to Preliminary steps page.

or to the Troubleshooting index page.

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Contents Before You Begin IndexIndex Symbols PrefaceCompaq Product DescriptionModels & Features Front Panel Components Controls and LightsLeft Side Components Battery Compartment CD Drive CD Drive Eject Button Right Side ComponentsBottom of Unit Rubber feetRear Connectors USB Keyboard/Mouse PortPower Management for Windows Power Management Properties Power Management SettingsDisplay Properties Sleep Hibernation Mode Time Out DefaultBattery Operating Time Rebooting After a Lockup Servicing Your Computer Full Off Mode If the problem is intermittent, check TroubleshootingFollow the Preliminary Steps Preliminary Steps Probable Cause Power-On Self Test PostRunning Post Recommended ActionClearing the Power-on Password Remove the PalmrestView System Information Inspect Compaq DiagnosticsPerform Computer Checkup Test AudioDiagnostic Error Codes Select error codes by number or typeTroubleshooting Without Diagnostics Before Replacing PartsSolving Minor Problems Solving PC Card Problems Solving Power ProblemsContacting Compaq Support Shipping PreparationIllustrated Parts Catalog Place cursor over each device to obtain its part number System UnitBoards BoardsDisplay Assembly Mass Storage Devices NumberMiscellaneous Cables Kit Place cursor over each device for a description of that itemDescription Power CordModem Cables FrontPage Save Results ComponentMiscellaneous Hardware and Plastics Kit Miscellaneous Hardware and Plastics KitMiscellaneous Parts Description Spare Part Number Documentation and SoftwareQuickFind Part Number Suffix Suffix Month Suffix Month Removal and Replacement Procedures Serial Number LocationElectrostatic Discharge Generating StaticService Considerations To service the computer, you need the followingSelect the desired illustration Cables and ConnectorsRemoving a Cable from a ZIF Connector Plastic PartsZIF Connectors Models 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, Ribbon cable position for the CD drive Ribbon cable position for the diskette drive Back to Cables and Connectors Preparing the Computer for Disassembly Preparing the Computer for DisassemblyRemoving the Battery Pack Battery PackReplacement Procedures Return to RemovalRemoving the Palmrest Cover with Touch Pad Palmrest Cover with Touch PadWhen replacing the palmrest cover, ensure Return to Removal Heatspreader Removing the HeatspreaderTo remove the heatspreader, complete the following steps Keyboard Removing the KeyboardTo remove the keyboard, complete the following steps Processor Removing the ProcessorTo remove the processor, complete the following steps To replace the processor complete the following steps Index Removing the Hard Drive Hard DrivesRemoval Sequence Replacement Procedures Removing the CD Drive CD DriveNext Step To replace the CD drive, reverse the previous procedures Battery Charger Board Removing the Battery Charger BoardWhen replacing the battery charger board, ensure Removing the Modem ModemDisconnect the modem cable from the modem Removing the Display Panel Assembly Display Panel AssemblyIndex Index Index When removing the display panel assembly Return to Removal Removing the Upper CPU Cover Upper CPU CoverRemoving the Speaker Assembly Speaker AssemblyDiskette Drive When replacing the diskette drive, ensure thatRemoving the Diskette Drive To remove the diskette drive, complete the following stepsReplacement Procedures Removing the Fan Assembly Fan AssemblyTo replace the fan assembly, reverse the previous procedure Removing the System Board System BoardRemove three standoffs from the system board Index Remove three screws from the system board To replace the system board, reverse the previous procedures Removing the Memory Module Memory ModuleReplacement Procedures Specifications Physical and EnvironmentalSystem Interrupts System InterruptsHardware System Function System DMA System DMAHardware DMA System Function System I/O Address System Function Shipping ConfigurationSystem I/O Address Address Hex Texas Instruments PCI-1131 Card System Memory CatalogSystem Memory Catalog System board extension for PnPContrast Ratio Overall DimensionsActive Area Brightness32-MB Memory Expansion System Memory Expansion Board Memory16-MB 64-MBBattery Pack Nickel Metal Hydride NiMH Lithium Ion Battery PackWeight Energy Environmental RequirementsDiskette Size Average ms Setting Time msDiskette Drive Capacity per Diskette Read/Write Number of Drives SupportedHard Drives Typical Transfer Rate 24× CD DriveRotational Speed Spin Up time Data Buffer CapacityConnector Pin Assignments Click on a linkConditioning a Battery Pack Battery Pack Operating TimeIncreasing Battery Pack Operating Time Disposing of a Used Battery Pack

1256, 1272, 1266, 1260, 1274 specifications

The Compaq series of printers, specifically the models 1273, 1267, 1275, 1262, and 1255, represents a noteworthy chapter in the realm of commercial printing technology from the 1990s. Each model was designed to cater to various user needs, ranging from high-quality document printing to efficient office use.

The Compaq 1273 is characterized by its robust performance aimed at small to medium businesses. This model is equipped with high-resolution printing capabilities which allows for sharp and vibrant output, making it ideal for presentations and marketing materials. The 1273 also supports multiple paper sizes, enhancing its versatility for different printing tasks.

Moving on to the Compaq 1267, this model bridges the gap between compact design and high efficiency. It features a user-friendly interface that simplifies the printing process, making it accessible for users with varying tech proficiency. Additionally, the 1267 incorporates a fast print speed, ensuring that tasks are completed quickly without sacrificing quality.

The Compaq 1275 is notable for integrating advanced printing technologies aimed at increasing productivity. This model offers both black-and-white and color printing options, catering to diverse printing needs. Furthermore, the 1275 supports network connectivity, allowing multiple users to share the printer effectively, fostering collaboration within office environments.

The Compaq 1262 places an emphasis on cost-effectiveness, appealing to budget-conscious consumers. It provides essential functionalities without unnecessary features, making it a solid choice for home offices. Despite its lower price point, it still upholds a commendable print quality, ensuring that users do not have to compromise.

Lastly, the Compaq 1255 offers basic printing capabilities that are particularly suited for everyday tasks. It is designed for users who require reliable performance without the bells and whistles of higher-end models. The 1255 is lightweight and compact, making it easy to fit into various spaces, ideal for smaller work areas.

In conclusion, the Compaq series 1273, 1267, 1275, 1262, and 1255 present a range of features catering to different audiences. Each model encapsulates the brand's commitment to quality, efficiency, and user-friendliness, making them attractive options for various printing needs in the business landscape of the 1990s.
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