Compaq 319921-001 Hard Drive Problems, If the Screen Is Difficult to Read, If Files Are Corrupted

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Troubleshooting

If the Screen Is Difficult to Read

Try setting the display resolution to its default setting of 1024 × 768 or higher, depending on your model. Select Start > Control Panel > Appearance and Themes > Display.

Try adjusting the size of the desktop icons and labels.

If an External Display Does Not Work

Check the connections.

The external monitor may not be detected. In the BIOS Setup utility, try setting Video Display Device to Both in the System Devices menu.

If you are using a TV connected to the S-Video port, you must activate the TV.

Hard Drive Problems

If the Notebook Hard Drive Does Not Spin

Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook.

Remove and reinsert the hard drive.

If Files Are Corrupted

Open My Computer, and the disk you want to scan. Select File > Properties. Select the Check Now box under the Error-checking section of the Tools tab.

Run the virus-scanning program.

If necessary, you can format the hard disk and reinstall the original factory software using the system recovery features described in the chapter of the Reference Guide.

4–2	Startup Guide

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Contents Startup Guide Page Software Product License Agreement Your Hewlett-Packard product contains software programsFor a notebook supplied with a Microsoft operating system Startup Guide Software Product License Agreement Contents Battery Packs and Power Management TroubleshootingIndex Important Safety Information Getting Started with Your NotebookIdentifying Parts of the Notebook Front Panel and Right Panel Components Getting Started with Your Notebook Left Panel and Back Panel Components Getting Started with Your Notebook Bottom Panel Components Getting Started with Your Notebook Status Lights Getting Started with Your Notebook Setting Up Your Notebook Insert the Battery PackConnect AC Power Connect a Phone Line Turn On the Notebook Using the Documentation Library CD Set Up WindowsBasic Operation Operating Your NotebookDefault Power Settings Following table is describing the default power settingTo Reset the Notebook To Change the Boot DeviceTouchPad on-off button and indicator light To Use the TouchPadTo Use the Function Hot Keys This hot key Does thisUsing CDs or DVDs To Play DVD MoviesTo Connect a TV to Your Notebook To Connect an Infrared Device Select Models OnlyUsing the Infrared Port Printing to an Infrared PrinterTransferring Files Through an Infrared Connection Battery Packs and Power Management Using Battery PowerTo Check Battery Status To Respond to a Low-Battery Warning From the Windows Control PanelTo Recharge the Battery Pack Troubleshooting Troubleshooting Your NotebookDisplay Problems If the Notebook Is On, But the Screen Is BlankHard Drive Problems If the Screen Is Difficult to ReadIf an External Display Does Not Work If the Notebook Hard Drive Does Not SpinKeyboard and Pointing Device Problems Performance ProblemsIf the Pointer Is Difficult to Control If the TouchPad Does Not WorkPower and Battery Pack Problems If the Notebook Turns Off Immediately After It Turns OnStartup Problems If the Notebook Does Not Respond When You Turn It OnIf the Notebook Will Not Boot from Battery Power Configuring Your Notebook To Run the Bios Setup UtilityTroubleshooting Index Index Index Index