Compaq 319921-001 manual Keyboard and Pointing Device Problems, Performance Problems

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Troubleshooting

Keyboard and Pointing Device Problems

NOTE: Use these suggestions for built-in or external devices.

If the Pointer Is Difficult to Control

Adjust the pointer controls. Select Start > Control Panel > Printers and Other Hardware > Mouse.

If the TouchPad Does Not Work

Press the TouchPad on-off button to turn on the light.

Do not touch the TouchPad while the notebook is rebooting or resuming from Standby mode. If this happens, try the following: press a key on the keyboard to restore normal operation.

If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility. See “Configuring Your Notebook” in this Chapter.

Restart the notebook. Select Start > Turn Off Computer > Restart.

Performance Problems

For best performance, your notebook should have at least 128 MB of memory (RAM).

If the Notebook Stops Responding

Press ctrl+alt+del and use Task Manager to end the application that is not responding.

Press the power button for at least 4 seconds to turn off and reset the notebook. Unsaved data will be lost. Then press the power button again to turn the notebook back on.

Startup Guide

4–3

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Contents Startup Guide Page Your Hewlett-Packard product contains software programs Software Product License AgreementFor a notebook supplied with a Microsoft operating system Startup Guide Software Product License Agreement Contents Troubleshooting Battery Packs and Power ManagementIndex Getting Started with Your Notebook Important Safety InformationIdentifying Parts of the Notebook Front Panel and Right Panel Components Getting Started with Your Notebook Left Panel and Back Panel Components Getting Started with Your Notebook Bottom Panel Components Getting Started with Your Notebook Status Lights Getting Started with Your Notebook Insert the Battery Pack Setting Up Your NotebookConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Using the Documentation Library CDOperating Your Notebook Basic OperationFollowing table is describing the default power setting Default Power SettingsTo Change the Boot Device To Reset the NotebookTo Use the TouchPad TouchPad on-off button and indicator lightThis hot key Does this To Use the Function Hot KeysTo Play DVD Movies Using CDs or DVDsTo Connect an Infrared Device Select Models Only To Connect a TV to Your NotebookPrinting to an Infrared Printer Using the Infrared PortTransferring Files Through an Infrared Connection Using Battery Power Battery Packs and Power ManagementTo Check Battery Status From the Windows Control Panel To Respond to a Low-Battery WarningTo Recharge the Battery Pack Troubleshooting Your Notebook TroubleshootingDisplay Problems If the Notebook Is On, But the Screen Is BlankIf the Screen Is Difficult to Read Hard Drive ProblemsIf an External Display Does Not Work If the Notebook Hard Drive Does Not SpinPerformance Problems Keyboard and Pointing Device ProblemsIf the Pointer Is Difficult to Control If the TouchPad Does Not WorkIf the Notebook Turns Off Immediately After It Turns On Power and Battery Pack ProblemsIf the Notebook Does Not Respond When You Turn It On Startup ProblemsIf the Notebook Will Not Boot from Battery Power To Run the Bios Setup Utility Configuring Your NotebookTroubleshooting Index Index Index Index