Compaq 319921-001 manual Troubleshooting

Page 41

Troubleshooting

Updating Software and Drivers from the Web

Software and driver updates for your notebook are available for download. For more information, visit the Compaq Help and Support Web site at http://www.compaq.com/support.

Using System Recovery Features

The notebook system recovery process provides several options for recovering optimal system functionality. System Restore and OS CDs (operating system CDs) enable you to recover or repair your notebook without losing personal data. The OS CD also enables reinstallation of the operating system software provided with the notebook.

For detailed information, see the “Troubleshooting” chapter in the Reference Guide.

Startup Guide

4–7

Image 41

Contents Startup Guide Page Your Hewlett-Packard product contains software programs Software Product License AgreementFor a notebook supplied with a Microsoft operating system Startup Guide Software Product License Agreement Contents Index Battery Packs and Power ManagementTroubleshooting Getting Started with Your Notebook Important Safety InformationIdentifying Parts of the Notebook Front Panel and Right Panel Components Getting Started with Your Notebook Left Panel and Back Panel Components Getting Started with Your Notebook Bottom Panel Components Getting Started with Your Notebook Status Lights Getting Started with Your Notebook Insert the Battery Pack Setting Up Your NotebookConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Using the Documentation Library CDOperating Your Notebook Basic OperationFollowing table is describing the default power setting Default Power SettingsTo Change the Boot Device To Reset the NotebookTo Use the TouchPad TouchPad on-off button and indicator lightThis hot key Does this To Use the Function Hot KeysTo Play DVD Movies Using CDs or DVDsTo Connect an Infrared Device Select Models Only To Connect a TV to Your NotebookTransferring Files Through an Infrared Connection Using the Infrared PortPrinting to an Infrared Printer To Check Battery Status Battery Packs and Power ManagementUsing Battery Power From the Windows Control Panel To Respond to a Low-Battery WarningTo Recharge the Battery Pack Troubleshooting Your Notebook TroubleshootingDisplay Problems If the Notebook Is On, But the Screen Is BlankIf the Screen Is Difficult to Read Hard Drive ProblemsIf an External Display Does Not Work If the Notebook Hard Drive Does Not SpinPerformance Problems Keyboard and Pointing Device ProblemsIf the Pointer Is Difficult to Control If the TouchPad Does Not WorkIf the Notebook Turns Off Immediately After It Turns On Power and Battery Pack ProblemsIf the Notebook Will Not Boot from Battery Power Startup ProblemsIf the Notebook Does Not Respond When You Turn It On To Run the Bios Setup Utility Configuring Your NotebookTroubleshooting Index Index Index Index