Compaq 285558-001 manual Using Compaq Diagnostics, Detecting Compaq Diagnostics

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Setup and Diagnostic Utilities

Using Compaq Diagnostics

The Compaq Diagnostics utility includes 2 system scans:

■Compaq Configuration Record compares the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations.

■Compaq Diagnostics provides more complete information about your current configuration as well as options for testing components.

Both Compaq Diagnostics scans are designed to report on Compaq components. If non-Compaq components are scanned, the results may be inconclusive.

Detecting Compaq Diagnostics

The notebook ships with the Compaq Diagnostics utility preloaded, but not preinstalled. You may have installed it earlier, along with other utilities, or it may have been installed by another user.

To determine whether Compaq Diagnostics is installed:

1.Access the location of the Compaq Diagnostics icons:

❏In Windows 2000 Professional, select Start > Settings > Control Panel.

❏In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance.

2.Look through the displayed icons.

❏If icons for Compaq Configuration Record and Compaq Diagnostics are included, the Compaq Diagnostic utility is installed.

❏If icons for Compaq Configuration Record and Compaq Diagnostics are not included, the Compaq Diagnostic utility is loaded, but not installed.

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Contents Software Guide Page Contents Power SecurityIntelligent Manageability MultiBoot Advanced Users OnlySoftware Updates and Restorations Setup and Diagnostic Utilities IndexCD and DVD Software Using CDs and DVDsDisplaying Media Contents Avoiding Standby and HibernationSetting Autorun Preferences Cancelling Autorun on an Audio CDDisplaying the Contents of a Medium Copyright WarningPlaying CDs with Windows Media Player Playing an Audio CDPlaying a Video CD Using Notebook Media Keys Accessing Windows Media Player Help Installing WinDVD Playing DVDs with WinDVDAccessing WinDVD Help Windows 2000 Professional, on the command line, typeUsing DVD Region Settings Starting a DVDSoftware Guide Creating and Copying CDs and DVDs Using Optional or Windows SoftwareUnderstanding Easy CD Creator Features Installing Easy CD Creator Installing Easy CD Creator SoftwareEnabling Auto Insert Notification Preparing to Use Easy CD Creator Selecting Drive LocationsResponding to the UDF Prompt Selecting and Preparing Easy CD Creator MediaChoosing Recording Media Formatting Recording MediaSelecting Easy CD Creator Settings Application Required SettingsEnabling Track-at-Once Enabling Auto Insert NotificationDisabling Disk-at-Once Accessing Easy CD Creator Help Playing CDs and DVDs Easy CD Creator Tips and TroubleshootingUsing CD Copier Creating Media for Use in Other SystemsUsing Windows Media Player Responding to Buffer Underrun ErrorsPower Selecting a Power SourceHibernation Understanding Standby and HibernationStandby Enabling HibernationChoosing Standby, Hibernation or Shutdown When You Leave Your WorkWhen the Power Supply Is Uncertain While Using Drive Media While Using InfraredStandby, Hibernation and Shutdown Procedures Identifying the Power Controls and LightUsing the Default Power Procedures Turning the Notebook On or OffInitiating or Exiting Standby Button Light turns on Your work Returns to ScreenInitiating or Exiting Hibernation Using Fn+F3 as the Windows Sleep Button Setting Power Procedure PreferencesAccessing Power Procedure Settings Using a Standby PasswordUsing Emergency Shutdown Procedures Displaying the Power Meter Icon Setting Power Management PreferencesAccessing the Power Options Window Changing a Power Scheme Setting or Changing a Power SchemeSetting a Power Scheme Using SpeedStep Windows 2000 Professional Only Choosing a Performance ModeSetting SpeedStep Preferences Using the SpeedStep WindowUsing the SpeedStep Icon Using Computer SetupFinding More Battery Power Information Security Features Quick Reference SecurityForgetting Passwords Setting Preferences in Computer SetupUsing Passwords Combining Compaq and Windows Passwords Using a Power-On Password Entering Power-On Password SettingsUsing a Compaq Administrator Password Entering a Power-On PasswordEntering Compaq Administrator Password Settings Using DriveLock Entering a Compaq Administrator PasswordProtecting a Hard Drive with DriveLock Accessing a Protected Hard Drive Changing a DriveLock Password Removing DriveLock Protection Disabling a Device Selecting an Information Management Procedure Protecting System InformationEntering and Displaying System Information Connecting an Optional Cable Lock Intelligent Manageability Understanding Intelligent ManageabilityUsing Fault Management Alerts Installing Intelligent ManageabilitySetting Up Insight Management Agents Identifying a Fault Management AlertSetting Fault Management Alert Preferences MultiBoot Advanced Users Only Changing the Startup Sequence with MultiBootEnabling Media and Devices for MultiBoot NICUsing the Default Search Sequence Planning Changes to the Startup Sequence Specifying MultiBoot Preferences Setting a Continuing Startup SequenceSetting the MultiBoot Express Prompt Responding to the MultiBoot Express PromptSoftware Updates Restorations Updating SoftwareAccessing ROM Version Information Preparing for a Software UpdateAccessing Notebook Model Information Displaying ROM Information in Compaq DiagnosticsDisplaying ROM Information in Computer Setup Accessing Software Updates Downloading and Installing a System ROM Update Updating Software from the InternetSoftware Updates and Restorations Downloading and Installing a KBC ROM Update Downloading a KBC ROM UpdateInstalling a KBC ROM Update Downloading and Installing a Non-ROM SoftPaq Restoring Software Installing a Retail Version of an Operating System Setup and Diagnostic Utilities Selecting Computer Setup or Compaq DiagnosticsUsing Computer Setup Computer Setup ProceduresRestoring Computer Setup Defaults Selecting from the File Menu Select To Do ThisSelecting from the Security Menu Selecting from the Tools Menu Selecting from the Advanced MenuSelecting from the Advanced Menu Using Compaq Diagnostics Detecting Compaq DiagnosticsInstalling Compaq Diagnostics Using the Compaq Configuration Record Scan Using the Diagnostics ScanObtaining Configuration Information Obtaining Diagnostic Test InformationSetup and Diagnostic Utilities Index Compaq Support Software CDCompaq Support Software CD 6-4Compaq telephone numbers DVD Index-4 Index-5 Restoring software 6-10 ROM. See system ROM Read Index-7 Worldwide Telephone Numbers