Sony PCG-XG18, PCG-XG19 manual Cannot play a CD-ROM/DVD-ROM, Pointer does not move

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VAIO® Notebook User Guide

There is no sound from my external speakers attached to the Mini Docking Station while a music CD is playing in the DVD-ROM/CD-RW drive.

Click the Start button and choose Control Panel. Double-click YAMAHA DS-XG Audio Config/Digital Output. Confirm that “ON [All Sources]/ analog out is muted” is checked. If this is checked, the computer does not output sound.

I cannot play a CD-ROM/DVD-ROM

❑Make sure the drive is inserted correctly.

❑Make sure the label of the disc is facing up.

❑If the disc requires software, make sure the software is installed according to the program’s instructions.

❑Moisture condensation may have occurred. Leave the computer for at least 1 hour while the computer is turned on.

❑Clean the disc.

❑Check the speaker volume.

The pointer does not move

❑Click the Start button on the Windows 98 bar, and select Shut Down to display the Shut Down Windows dialog box, then press Enter.

❑If you cannot turn off the computer as described in the step above, press Ctrl+Alt+Delete to restart the computer.

❑If nothing occurs doing the step above, press the power button for more than four seconds to turn off the computer.

❑If the pointer does not move while playing a disc, press Ctrl+Alt+Delete to stop playback and restart the computer.

When I click an application icon a message appears, such as “You must insert the application CD into your DVD-ROM/CD-RW drive,” and the software does not start

❑Some titles require specific files that are located on the application’s CD-ROM. Insert the disc and try starting the program again.

❑Make sure you place the disc in the tray with the label side facing up.

My floppy disk drive cannot write to a diskette

❑If the diskette is write-protected, disable the write-protect feature or use a diskette that is not write-protected.

❑Check that the diskette is properly inserted into the floppy disk drive.