Sony PCG-GRZ530 Program Support Information, EarthLink Network Total Access EarthLink Network Inc

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VAIO® Computer Quick Start

Program Support Information

Adobe® Acrobat® Reader®, Photoshop® Elements Trial Version (Adobe Systems Inc.)

Web site	http://www.adobe.com

e-mail	techdocs@adobe.com

telephone	206-675-6126 (fee-based support)

fax	206-628-5737

hours	M-F, 6 A.M.-5 P.M. (Pacific time)

Apple QuickTime® (Apple Computer, Inc.)

Web site	http://www.apple.com

telephone	800-275-2273

hours	M-F, 6 A.M.-6 P.M. (Pacific time)

America Online® (America Online, Inc.)

Web site	http://www.aol.com

telephone	800-827-3338

hours	7 days a week, 24 hours a day

EarthLink™ Network Total Access (EarthLink Network Inc.)

Web site	http://support.earthlink.net/

e-mail	support@earthlink.net

telephone	800-890-5128, 800-890-6356

hours	7 days a week, 24 hours a day

PC-Cillin® (Trend Micro, Inc.)

Web site	http://www.antivirus.com/pc-cillin/support/

telephone	949-387-7800; 900-820-83241
hours	M-F, 8 A.M.-5 P.M. (Pacific time)

1Support from 949-387-7800 is free of charge, but subject to delays. Support from 900-820- 8324 is fee-based, but offers immediate response.

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Contents Vaio Computer Quick Start Page Using the Recovery CDs Troubleshooting Page End User / Product Activation Requirements Owner’s RecordSafety Information AvertissementRegulatory Information Évitez d’utiliser le modem durant un orage électriqueFCC Part This modem uses the Usoc RJ-11 telephone jackIC RSS-210 Canada FCC Radio Frequency Exposure United StatesTelephone Consumer Protection Act United States Telephone Consumer Guidelines Canada CrtcIndustry Canada Notice Avis D’INDUSTRIE Canada CD-RW/DVD-ROM Laser Diode PropertiesVaio Computer Quick Start Setting Up Documents Main Unit Power Cord AC Adapter† CD-RW/DVD driveUnpacking Your Computer Port Replicator CoverRecovery CDs Software CDsApplying Ergonomics Locating Controls and Ports FrontBack Left Right Bottom Vaio Computer Quick Start Getting Started Opening the Battery Bay To charge your batteryTurning On Your Computer Inserting a Battery To connect the AC adapterConnecting the AC Adapter to the Computer To turn on the computerUsing the Touch Pad Turning on the ComputerTouch pad Describing touch pad actionsAction Description Registering Your Computer To open the user guide Locating Your Vaio Computer User GuideFinding the Vaio User Guide To set up a dial-up connection Setting Up a Dial-Up ConnectionVaio User Guide Window New Connection Wizard Turning Off Your ComputerTo turn off your computer Turning Off Your Computer Vaio Computer Quick Start Expanding Your Computing Power Locating Preinstalled Programs Upgrading MemoryUsing the Recovery CDs Using Your Recovery CDs Application and System Recovery CDsUsing the Application Recovery CDs To reinstall programs with the Application Recovery CDs Using the System Recovery CDs System Recovery options To use the System Recovery CDsIf your computer does not start from the Recovery CD Caring for Your Computer Using Cables and Connections Storing Your ComputerCleaning Your Computer Handling the LCD ScreenVaio Computer Quick Start Troubleshooting Why doesn’t my computer start? Troubleshooting Your ComputerWhy does a Bios error appear when my computer starts? To select Get Default Values . Why does my computer stop responding or won’t turn off? Why won’t the power management respond? Troubleshooting the LCD ScreenWhy did the computer LCD screen go blank? Why doesn’t the mouse work properly? Troubleshooting the Mouse and Touch PadWhy doesn’t the touch pad work properly? Troubleshooting the Mouse and Touch Pad Vaio Computer Quick Start Support Options Vaio Computer User GuideEarthLink Network Total Access EarthLink Network Inc Program Support InformationSony Service Center Quicken 2002 New User Edition Intuit IncVaio Computer Quick Start Index Vaio Computer Quick Start Page Sony Electronics Inc 669-754-01