Sony PCG-GRZ530 quick start Troubleshooting

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Troubleshooting

This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the online VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport).

❑Troubleshooting Your Computer

❑Troubleshooting the LCD Screen

❑Troubleshooting the Mouse and Touch Pad

❑Support Options

❑Program Support Information

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Contents Vaio Computer Quick Start Page Using the Recovery CDs Troubleshooting Page Owner’s Record End User / Product Activation RequirementsAvertissement Safety InformationÉvitez d’utiliser le modem durant un orage électrique Regulatory InformationThis modem uses the Usoc RJ-11 telephone jack FCC PartIC RSS-210 Canada FCC Radio Frequency Exposure United StatesTelephone Consumer Protection Act United States Crtc Telephone Consumer Guidelines CanadaIndustry Canada Notice CD-RW/DVD-ROM Laser Diode Properties Avis D’INDUSTRIE CanadaVaio Computer Quick Start Setting Up Unpacking Your Computer Main Unit Power Cord AC Adapter† CD-RW/DVD driveDocuments Port Replicator CoverSoftware CDs Recovery CDsApplying Ergonomics Front Locating Controls and PortsBack Left Right Bottom Vaio Computer Quick Start Getting Started Opening the Battery Bay To charge your batteryTurning On Your Computer To connect the AC adapter Inserting a BatteryTo turn on the computer Connecting the AC Adapter to the ComputerTurning on the Computer Using the Touch PadTouch pad Describing touch pad actionsAction Description Registering Your Computer To open the user guide Locating Your Vaio Computer User GuideFinding the Vaio User Guide To set up a dial-up connection Setting Up a Dial-Up ConnectionVaio User Guide Window New Connection Wizard Turning Off Your ComputerTo turn off your computer Turning Off Your Computer Vaio Computer Quick Start Expanding Your Computing Power Upgrading Memory Locating Preinstalled ProgramsUsing the Recovery CDs Using Your Recovery CDs Application and System Recovery CDsUsing the Application Recovery CDs To reinstall programs with the Application Recovery CDs Using the System Recovery CDs To use the System Recovery CDs System Recovery optionsIf your computer does not start from the Recovery CD Caring for Your Computer Storing Your Computer Using Cables and ConnectionsHandling the LCD Screen Cleaning Your ComputerVaio Computer Quick Start Troubleshooting Why doesn’t my computer start? Troubleshooting Your ComputerWhy does a Bios error appear when my computer starts? To select Get Default Values . Why does my computer stop responding or won’t turn off? Why won’t the power management respond? Troubleshooting the LCD ScreenWhy did the computer LCD screen go blank? Why doesn’t the mouse work properly? Troubleshooting the Mouse and Touch PadWhy doesn’t the touch pad work properly? Troubleshooting the Mouse and Touch Pad Vaio Computer Quick Start Vaio Computer User Guide Support OptionsProgram Support Information EarthLink Network Total Access EarthLink Network IncQuicken 2002 New User Edition Intuit Inc Sony Service CenterVaio Computer Quick Start Index Vaio Computer Quick Start Page Sony Electronics Inc 669-754-01