Sony PCG-GRZ530 quick start Sony Service Center, Quicken 2002 New User Edition Intuit Inc

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Support Options

Quicken® 2002 New User Edition (Intuit Inc.)

Web site	http://www.intuit.com/support
telephone	900-555-4932; 800-644-31931
hours	M-F, 5 A.M.-5 P.M. (Pacific time)

1Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free of charge.

RealOne™ (RealNetworks, Inc.)

Web site(s)	http://service.real.com/rjoptions.html
e-mail	http://service.real.com/help/call.html (online e-mail form)

Sony Applications (Sony Electronics Inc.)

Web site	http://www.sony.com/pcsupport

telephone	888-4-SONY-PC (888-476-6972)1
hours	7 days a week, 24 hours a day

1Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

Windows® Operating System, Word (Microsoft Corp.)

Web site	http://www.sony.com/pcsupport
telephone	888-4SONYPC (888-476-6972)1
hours	7 days a week, 24 hours a day

1Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

WinDVD® (InterVideo, Inc.)

Web site

http://www.intervideo.com

telephone510-651-0888

Sony Service Center

For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service on the Web at http://www.sony.com/pcsupport.

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Contents Vaio Computer Quick Start Page Using the Recovery CDs Troubleshooting Page Owner’s Record End User / Product Activation RequirementsAvertissement Safety InformationÉvitez d’utiliser le modem durant un orage électrique Regulatory InformationThis modem uses the Usoc RJ-11 telephone jack FCC PartTelephone Consumer Protection Act United States FCC Radio Frequency Exposure United StatesIC RSS-210 Canada Crtc Telephone Consumer Guidelines CanadaIndustry Canada Notice CD-RW/DVD-ROM Laser Diode Properties Avis D’INDUSTRIE CanadaVaio Computer Quick Start Setting Up Port Replicator Cover Main Unit Power Cord AC Adapter† CD-RW/DVD driveUnpacking Your Computer DocumentsSoftware CDs Recovery CDsApplying Ergonomics Front Locating Controls and PortsBack Left Right Bottom Vaio Computer Quick Start Getting Started Turning On Your Computer To charge your batteryOpening the Battery Bay To connect the AC adapter Inserting a BatteryTo turn on the computer Connecting the AC Adapter to the ComputerTurning on the Computer Using the Touch PadAction Description Describing touch pad actionsTouch pad Registering Your Computer Finding the Vaio User Guide Locating Your Vaio Computer User GuideTo open the user guide Vaio User Guide Window Setting Up a Dial-Up ConnectionTo set up a dial-up connection To turn off your computer Turning Off Your ComputerNew Connection Wizard Turning Off Your Computer Vaio Computer Quick Start Expanding Your Computing Power Upgrading Memory Locating Preinstalled ProgramsUsing the Recovery CDs Using the Application Recovery CDs Application and System Recovery CDsUsing Your Recovery CDs To reinstall programs with the Application Recovery CDs Using the System Recovery CDs To use the System Recovery CDs System Recovery optionsIf your computer does not start from the Recovery CD Caring for Your Computer Storing Your Computer Using Cables and ConnectionsHandling the LCD Screen Cleaning Your ComputerVaio Computer Quick Start Troubleshooting Why does a Bios error appear when my computer starts? Troubleshooting Your ComputerWhy doesn’t my computer start? To select Get Default Values . Why does my computer stop responding or won’t turn off? Why did the computer LCD screen go blank? Troubleshooting the LCD ScreenWhy won’t the power management respond? Why doesn’t the touch pad work properly? Troubleshooting the Mouse and Touch PadWhy doesn’t the mouse work properly? Troubleshooting the Mouse and Touch Pad Vaio Computer Quick Start Vaio Computer User Guide Support OptionsProgram Support Information EarthLink Network Total Access EarthLink Network IncQuicken 2002 New User Edition Intuit Inc Sony Service CenterVaio Computer Quick Start Index Vaio Computer Quick Start Page Sony Electronics Inc 669-754-01