![Troubleshooting](/images/new-backgrounds/63843/6384339x1.webp)
Troubleshooting
DISPOSER TROUBLESHOOTING
PROBLEM | CAUSE | SOLUTION |
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Disposer motor will not start and | • No incoming line power. | • Turn line power on. |
water does not flow. | • Line disconnect switch is not on.. | • Turn line disconnect to "on" position. Wait . |
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| system to allow control to perform "self test." |
| • Line disconnect switch has been . | • Wait 30 seconds and try starting again.. |
| reactivated and | . |
| has not yet expired. |
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| • Line Disconnect switch on control . | • Call for service.. |
| is defective. |
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| • Start switch on control . | • Call for service.. |
| is defective. |
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| • Stop switch on control . | • Call for service.. |
| is defective. |
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| • Dip switch settings on circuit . | • Call for service.. |
| board in control center may not be | . |
| to specification. |
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| • Control circuit fuse FNA2 is blown. | • Replace fuse. |
| • 24 V power from control center . | • Call for service. |
| (control circuit) is low or not present. |
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Disposer does not reverse direction. | • Control center has been reactivated . | • Wait until |
| before | try again. |
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Disposer motor stops while grinding | • Control center wired for . | • Press start button. If disposer runs for . |
but water continues to flow. | automatic | 10 minutes then shuts off, the automatic . |
| . | shutoff is active. If the manual setting is . |
| . | desired, change indicated in the . |
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| feature section. |
| • Disposer is jammed.. | • Press stop button and follow directions for . |
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| dejamming in disposer installation manual. |
| • Disposer motor overload protector . | • Press stop button. Locate red reset button . |
| has tripped. | on front of disposer electrical cover. . |
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| Press to reset. If motor had been running, . |
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| wait five minutes for the motor and overload. |
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| to cool down. |
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Disposer will not start but . | • Overload protector on the disposer . | • Press stop button. Locate red reset button . |
water flows. | may have tripped. | on front of disposer electrical cover. Press . |
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| to reset. If motor had been running, wait . |
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| five minutes for the motor and overload to . |
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| cool down. |
| • Disposer is jammed. | • Press stop button and follow directions . |
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| for dejamming that were supplied with . |
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| the disposer. |
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Water flows constantly before start | • Water solenoid valve is . | • Water flow should be in the direction of the . |
button is pushed. | installed backward. | arrow on valve. |
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Overload trips frequently. | • Disposer overloaded. | • Do not overload disposer with excess . |
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| amounts of garbage and water. |
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