AT&T TL 7610 user manual Troubleshooting

Appendix

Troubleshooting

I cannot hear a ring tone from the headset when there is an incoming call.

•If you have pressed MUTE/FLASH on the headset when it is ringing, it mutes the ring tone of the headset. The ring tone resumes on the next call.

•If you are using a handset lifter, see the TL7100 handset lifter user's manual.

•You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

•The layout of your home or office might be limiting the operating range. Try moving the headset base to another location, preferably on an upper floor.

•Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack, wiring or telephone service. Contact your telephone service provider (charges may apply).

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset. Try installing your headset as far away as possible from these types of electronic devices.

•Remove the battery and install again. Then place the cordless headset in the headset base. Wait for the cordless headset to reestablish its connection with the headset base. Allow up to one minute for this to take place.

•Your telephone line cord might be defective. Try installing a new telephone line cord.

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