AT&T TL 7610 user manual I hear other calls while using my headset, Troubleshooting

Appendix

Troubleshooting

I hear other calls while using my headset.

•Disconnect the headset base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your building's wiring or telephone service. Contact your telephone service provider.

My calls cut in and out while I'm using my cordless headset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset. Try installing your headset as far away as possible from these types of electronic devices.

•Do not install the headset near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If your headset is plugged in with a modem or surge protector, plug the headset (or modem/surge protector) into a different location. If this doesn't solve the problem, relocate your headset or modem farther apart from one another, or use a different surge protector.

•Relocate your headset base to a higher location. You may experience better reception by elevating the base.

•If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

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