AT&T TL 7610 user manual Troubleshooting

Appendix

Troubleshooting

I get noise, static, or weak signal even when I'm near the headset base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

•You may be able to improve the performance of your cordless headset by installing your new headset base as far as possible from any existing cordless telephone system.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset. Try installing your headset as far away as possible from these types of electronic devices.

•Do not install this headset near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If your headset is plugged in with a modem or a surge protector, plug the headset (or modem/surge protector) into a different location. If this doesn't solve the problem, relocate your headset or modem farther apart from one another, or use a different surge protector.

•Relocate your headset base to a higher location. You may experience better reception by elevating the headset base.

•If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

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