Troubleshooting
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My LCD does not display anything
❑Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the computer is on.
❑Check that the battery packs are inserted properly and that they are charged.
❑The computer may be in LCD (Video) Standby mode. Press any key to activate the display.
The screen image on my external display is not centered or sized properly
Use the controls on your external display to adjust the image. See the manual supplied with your display for more information.
My computer “locks up”
❑Try restarting the computer. On the Windows taskbar, click the Start button, click Shut Down, and then click Restart the computer.
❑If you cannot restart as described in the preceding step, you can restart the computer by pressing Ctrl+Alt+Delete.
❑If the previous step does not work, press the power button and hold it for at least four seconds. This turns off the power.
❑If your computer locks up while playing a
✍Pressing Ctrl+Alt+Delete may result in data loss in files that are currently open.
My software program “locks up” or crashes
Contact the software publisher or designated provider for technical support. See either the printed or the online version of Read Me First for a complete list of phone numbers. See the online User Guide for a list of technical support phone numbers.
My DVD-ROM drive tray does not open
❑Make sure the computer is turned on.
❑Press the Eject button on the
❑If the Eject button does not work, you can open the tray by inserting a sharp, pointed object into the hole to the right of the Eject button.