Sony PCG-F450, PCG-F430 manual Troubleshooting My speakers have no sound, My modem does not work

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Troubleshooting

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My speakers have no sound

If the built-in speakers are turned off, press Fn+F3 to turn on the speakers.

If the speaker volume is turned to the minimum, press Fn+F4, and then press or to increase the volume.

If your computer is powered by batteries, check that the battery packs are inserted properly and that they are charged.

If you are using an application that has its own volume control, check that the volume is turned up.

Check the volume controls in Windows 98.

If you connect external speakers, check that the speakers are properly connected and the volume is turned up. If the speakers have a mute button, make sure it is off. If the speakers are powered by batteries, check that the batteries are inserted properly and that they are charged.

If you have connected an audio cable to the Headphone connector, disconnect the cable.

My modem does not work

Check that the phone line is plugged into the line jack. See “Connecting a Phone Line” on page 44 for details.

Check that the phone line is working. You can check the line by plugging in an ordinary phone and listening for a dial tone.

Check that the phone number the program is dialing is correct.

Check that the software you are using is compatible with the notebook computer modem. (All preinstalled programs are compatible.) Call the software publisher or Sony Customer Support.

My modem connection is slow

The computer’s modem uses V.90 technology. Many factors influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider, check the following:

Have your phone company check that your phone line is free from any line noise.

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Contents Page Page Safety Information FCC Part Disposal of Lithium ION Battery Industry Canada Notice Avis DE L’INDUSTRIE Canada Page Contents Adding Memory Welcome FeaturesManuals Unpacking Your Notebook ComputerVaio Notebook Computer User Guide Software CDs Recovery CDsOther Unpacking Your Notebook ComputerPage Front Locating Controls and ConnectorsLeft Right Locating Controls and ConnectorsBack Bottom Using the AC Adapter Connecting a Power SourceConnecting a Power Source To insert the battery pack Using Battery PowerBattery Indicator Meaning Connecting a Power Source To charge the battery packBattery Indicator Light Status Meaning To remove the battery pack Starting Your Computer Starting Your ComputerShutting Down Your Computer Registering Your Computer Registering Your ComputerKey Description Using the KeyboardUsing the Keyboard Description Combination Function Combinations and Functions with the Windows 98 KeyUsing the Keyboard IndicatorsIndicator Function Light OffCombinations and Functions with the Fn Key Combinations Feature FunctionUsing the Keyboard Combinations Feature Function Action Description Using the TouchpadUsing the Floppy Disk Drive Using the Floppy Disk DriveTo insert a diskette To remove a disketteTo reinsert the floppy disk drive Using the DVD-ROM Using the DVD-ROMTo insert a disc To play DVD-ROMs Close the tray by pushing it gentlyTo play a DVD in Normal Display Mode Using the DVD-ROM Playing a DVDTo display wallpaper while playing a DVD Using PC Cards Using PC CardsTo insert a PC card Insert with the arrow facing forward PC card Using PC Cards To remove a PC card Using Smart Connect Using Infrared Communication Devices Using Infrared Communication DevicesTo use infrared communication with another computer Infrared port Approximately 15 degrees Normal Mode Using Power-Saving ModesSystem Idle Mode System Hibernation Mode System Suspend ModeTo activate System Suspend mode To activate System Hibernation modeUsing a Second Battery Pack Using a Second Battery PackTo insert a second battery pack Page Arrow 2 Release lever Arrow 1 Weight saver Release lever To attach the weight saver Using the Weight SaverUsing the Weight Saver To remove the weight saver Page Connecting Peripheral Devices Plug the other end into the wall jack Connecting a Phone LineConnecting the Port Replicator Connecting the Port ReplicatorPort replicator connector Power indicator light turns green Lever Connecting a Printer Connecting a PrinterTo connect a printer To connect a computer display Connecting an External DisplayTo connect a projector Press Result Vaio Notebook Computer User Guide To select a displayConnecting an External Mouse or Keyboard Connecting an External Mouse or KeyboardTo connect external speakers Connecting External SpeakersConnecting an External Microphone Connecting an External MicrophoneTo connect an external microphone To connect a digital still camera Connecting a Digital Still Camera or Other Serial DeviceConnecting a Digital Video Camera Recorder Connecting a Digital Video Camera RecorderTo connect a digital video camera recorder To connect a USB device Connecting a Universal Serial Bus USB DeviceMy computer does not start TroubleshootingVaio Notebook Computer User Guide My computer locks up Troubleshooting My LCD does not display anythingMy software program locks up or crashes My DVD-ROM drive tray does not openCannot play a DVD-ROM Vaio Notebook Computer User Guide Cannot play a CD-ROMMy floppy disk drive cannot write to a diskette My modem does not work Troubleshooting My speakers have no soundMy modem connection is slow My mouse does not work My microphone does not workMy touchpad does not work My touchpad interprets a single tap as a double-clickMy PC card is not working Troubleshooting My computer does not shut downSound of my computer’s fan is too loud Cannot printPower Management Changing the Window Design of Sony Software Changing the Window Design of Sony SoftwareUsing the System Recovery CDs Using the System Recovery and Application Recovery CDsIf your computer does not start from the Recovery CD Insert the Sony System Recovery CD in the DVD-ROM driveTo use the Application Recovery CDs Using the Application Recovery CDsAbout the Software on Your Computer About the Software on Your ComputerDVgate Still Microsoft Outlook Express Smart Capture About Your Recovery CDs About Your Recovery CDsFor Answers to Your Software Questions Prodigy Internet Prodigy Communications Corporation Sony Service CenterQuicken Basic Intuit Inc Page Adding Memory To remove a memory module Typical expansion memory configurationAdding Memory To install a memory moduleTo view the amount of memory Mpeg SpecificationsLimited Warranty SpecificationsPage Index Vaio Notebook Computer User Guide Index Vaio Notebook Computer User Guide USB