Apple Laptop manual AppleCare Service and Support, System Profiler

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System Profiler

To get information about your MacBook, use System Profiler. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Profiler, choose Apple () > About This Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your MacBook comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Store retail location or an Apple-authorized repair center, such as an Apple Authorized Service Provider (AASP). You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products or visit the website address for your country listed below.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and basic troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your MacBook serial number ready when you call.

Note: Your 90 days of complimentary telephone support begins on the date of purchase. Telephone fees may apply.

Country	Phone	Website
United States	1-800-275-2273	www.apple.com/support

Australia	(61) 133-622	www.apple.com/au/support

Canada (English)	1-800-263-3394	www.apple.com/ca/support
(French)		www.apple.com/ca/fr/support

Chapter 4 Problem, Meet Solution

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Contents Page Finder IMovie Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go What’s in the Box Setting Up Your MacBookAC plug MagSafe connector ¯ MagSafe power port AC power cord Gigabit Ethernet port 10/100/1000Base-T Ethernet cable Press the power button briefly to turn on your MacBook Configure your MacBook with Setup Assistant Customize the Mac OS X desktop and set preferences To put your MacBook to sleep, do one of the following Putting Your MacBook to Sleep or Shutting It DownPutting Your MacBook to Sleep To shut down your MacBook, do one of the following Shutting Down Your MacBookTo wake your MacBook Life with Your MacBook Basic Features of Your MacBook Built-in stereo speakers Keyboard Features of Your MacBook Brightness controls F1, F2 Ports on Your MacBook ¯ MagSafe power port Using the Trackpad and Keyboard Using the MacBook Battery Charging the Battery To get Mac Help Getting AnswersTo learn about See More InformationSearch for display port in Mac Help Page Boost Your Memory Boost Your Memory Remove the battery Installing Additional MemoryBoost Your Memory Install memory Levers Notches Insert this Replace the battery To check the computer’s memory Making Sure Your MacBook Recognizes the New MemoryProblem, Meet Solution To force an application to quit Problems That Prevent You from Using Your MacBookIf your MacBook doesn’t respond or the pointer doesn’t move Problem, Meet Solution If your MacBook doesn’t turn on or start up If the screen suddenly goes black or your MacBook freezes If you forget your password Using Apple Hardware TestIf you have trouble ejecting a disc To use Apple Hardware TestTo use Network Diagnostics Problems with Your Internet ConnectionTo check PPP0E settings Turn the modem off and on to reset the modem hardwareCable Modem, DSL, and LAN Internet Connections PPPoE ConnectionsNetwork Connections Keeping Your Software Up to Date Problems with AirPort Extreme Wireless CommunicationTo check for updated software Reinstalling the Software That Came with Your MacBookInstalling Mac OS X and Applications Online Resources Onscreen Help Learning More, Service, and SupportSystem Profiler AppleCare Service and SupportLocating Your Product Serial Number Last, but Not Least Last, but Not Least Important Safety InformationLast, but Not Least Last, but Not Least Laser Information for Optical Disc Drives Important Handling InformationLast, but Not Least Keyboard and Trackpad Understanding ErgonomicsChair External MouseBuilt-in Display Apple and the EnvironmentPage FCC Compliance Statement Regulatory Compliance InformationBluetooth Industry Canada Statement Energy Star Compliance Disposal and Recycling Information Taiwan European Union-Disposal Information Page Looking for Something? Index Looking for Something? See also problems turning on your MacBook 12 typing position