Apple Laptop manual Cable Modem, DSL, and LAN Internet Connections, PPPoE Connections

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Cable Modem, DSL, and LAN Internet Connections

Make sure all modem cables are fully plugged in. Check the modem power cord, the cable from the modem to the computer, and the cable from the modem to the wall jack. Also check the cables and power supplies for Ethernet hubs and routers.

Turn the modem off and on to reset the modem hardware

Turn off your DSL or cable modem for a few minutes, and then turn it back on.

Some ISPs recommend that you unplug the modem’s power cord. If your modem has a reset button, you can press it either before or after you turn the power off and on.

Important: Instructions that refer to modems do not apply to LAN users. LAN users might have hubs, switches, routers, or connection pods that DSL and cable modem users do not have. LAN users should contact their network administrator rather than an ISP.

PPPoE Connections

If you are unable to connect to your Internet service provider using PPPoE (Point to Point Protocol over Ethernet), make sure you have entered the correct information in Network preferences.

To check PPP0E settings:

1Choose Apple () > System Preferences.

2Click Network.

3Click Add (+) at the bottom of the network connection services list, and choose PPPoE from the Interface pop-up menu.

48Chapter 4 Problem, Meet Solution

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Contents Page Finder IMovie Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go Setting Up Your MacBook What’s in the BoxAC plug MagSafe connector ¯ MagSafe power port AC power cord Gigabit Ethernet port 10/100/1000Base-T Ethernet cable Press the power button briefly to turn on your MacBook Configure your MacBook with Setup Assistant Customize the Mac OS X desktop and set preferences Putting Your MacBook to Sleep or Shutting It Down Putting Your MacBook to SleepTo put your MacBook to sleep, do one of the following Shutting Down Your MacBook To wake your MacBookTo shut down your MacBook, do one of the following Life with Your MacBook Basic Features of Your MacBook Built-in stereo speakers Keyboard Features of Your MacBook Brightness controls F1, F2 Ports on Your MacBook ¯ MagSafe power port Using the Trackpad and Keyboard Using the MacBook Battery Charging the Battery Getting Answers To get Mac HelpMore Information To learn about SeeSearch for display port in Mac Help Page Boost Your Memory Boost Your Memory Installing Additional Memory Remove the batteryBoost Your Memory Install memory Levers Notches Insert this Replace the battery Making Sure Your MacBook Recognizes the New Memory To check the computer’s memoryProblem, Meet Solution Problems That Prevent You from Using Your MacBook If your MacBook doesn’t respond or the pointer doesn’t moveTo force an application to quit Problem, Meet Solution If your MacBook doesn’t turn on or start up If the screen suddenly goes black or your MacBook freezes Using Apple Hardware Test If you forget your passwordIf you have trouble ejecting a disc To use Apple Hardware TestProblems with Your Internet Connection To use Network DiagnosticsTurn the modem off and on to reset the modem hardware To check PPP0E settingsCable Modem, DSL, and LAN Internet Connections PPPoE ConnectionsNetwork Connections Problems with AirPort Extreme Wireless Communication Keeping Your Software Up to DateReinstalling the Software That Came with Your MacBook Installing Mac OS X and ApplicationsTo check for updated software Learning More, Service, and Support Online Resources Onscreen HelpAppleCare Service and Support System ProfilerLocating Your Product Serial Number Last, but Not Least Important Safety Information Last, but Not LeastLast, but Not Least Last, but Not Least Important Handling Information Laser Information for Optical Disc DrivesLast, but Not Least Understanding Ergonomics Keyboard and TrackpadExternal Mouse ChairApple and the Environment Built-in DisplayPage Regulatory Compliance Information FCC Compliance StatementBluetooth Industry Canada Statement Energy Star Compliance Disposal and Recycling Information Taiwan European Union-Disposal Information Page Looking for Something? Index Looking for Something? See also problems turning on your MacBook 12 typing position