Apple Z0PY2LL/A, MD318LLA manual If your MacBook Pro doesn’t turn on or start up

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If your MacBook Pro freezes during startup, or you see a flashing question mark, or the screen is dark and the sleep indicator light is glowing steadily (not in sleep) The flashing question mark usually means that the computer can’t find the system software on the hard disk or any disks attached to the computer.

ÂÂ Wait a few seconds. If the computer doesn’t soon start up, shut it down by pressing and holding the power (®) button for about 8 to 10 seconds. Disconnect all external peripherals and try restarting by pressing the power (®) button while holding down the Option key. When your computer starts up, click the hard disk icon, and then click the right arrow. After the computer starts up, open System Preferences and click Startup Disk. Select a local Mac OS X System folder.

If the problem occurs frequently, you might need to reinstall your computer’s system software. See “Repairing, Restoring, or Reinstalling Mac OS X Software” on page 54.

If your MacBook Pro doesn’t turn on or start up

Try the following suggestions in order until your computer turns on:

ÂÂ Make sure the power adapter is plugged into the computer and into a functioning power outlet. Be sure to use the 85W MagSafe Power Adapter that came with your MacBook Pro. If the power adapter stops charging and you don’t see the indicator light on the MagSafe connector turn on when you plug in the power cord, try unplugging and replugging the power cord to reseat it, or try another power outlet.

ÂÂ Check whether the battery needs to be recharged. Press the small button on the left side of your computer. You should see one to eight lights indicating the battery’s level of charge. If a single indicator light is on, connect your power adapter to recharge. For more information about battery indicator lights, see page 54.

52Chapter 4   Problem, Meet Solution

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Contents Were made for each other Welcome to your MacBook Pro OS X Lion Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go Setting Up Your MacBook Pro What’s in the BoxReady, Set Up, Go Connect to a wireless or wired network Power button Configure your MacBook Pro with Setup Assistant To set up your MacBook Pro Customize the Mac OS X desktop and set preferences Putting Your MacBook Pro to Sleep Putting Your MacBook Pro to Sleep or Shutting It DownTo put your MacBook Pro to sleep, do one of the following To wake your MacBook Pro Shutting Down Your MacBook ProTo shut down your MacBook Pro, do one of the following Page Life with Your MacBook Pro Basic Features of Your MacBook Pro Built-in stereo speakers Keyboard Features of Your MacBook Pro Brightness keys F1, F2 Ports on Your MacBook Pro ¯ MagSafe power port Using the Multi-Touch Trackpad Secondary-click zone Life with Your MacBook Pro Life with Your MacBook Pro Using the MacBook Pro Battery Getting Answers Charging the BatteryTo open Help Center More Information To learn about SeeHelp Center and search for display port Page Boost Your MacBook Pro Boost Your MacBook Pro Replacing the Hard Disk Drive To replace the hard disk drive in your MacBook ProBoost Your MacBook Pro Boost Your MacBook Pro Using the pull tab, gently tilt up the drive Mounting screws Boost Your MacBook Pro Long Short Installing Additional Memory To install memory in your MacBook ProNotches Boost Your MacBook Pro Follow the instructions for replacing the bottom case in on Making Sure Your MacBook Pro Recognizes the New Memory To check the computer’s memoryProblem, Meet Solution An Ounce of Prevention Problems That Prevent You from Using Your MacBook Pro To force an application to quitIf your MacBook Pro doesn’t turn on or start up Try restarting your MacBook Pro Repairing, Restoring, or Reinstalling Mac OS X Software If you have trouble ejecting a discProblem, Meet Solution To connect by using a Wi-Fi network Repairing a Disk with Disk UtilityTo open the Mac OS X Utilities application Restoring Information Using a Time Machine Backup Reinstalling Mac OS X and Apple ApplicationsRestoring Your Computer to Its Factory Settings Problems with Your Internet Connection Using Apple Hardware TestTo use Apple Hardware Test To use Network Diagnostics Cable Modem, DSL Modem, and LAN Internet ConnectionsTo check your Network preference settings PPPoE ConnectionsProblems with Wi-Fi Communication If you have trouble using Wi-Fi communicationTo check for updated software Keeping Your Software Up to DateOnline Resources Onscreen Help Learning More, Service, and SupportSystem Information AppleCare Service and Support Country Phone WebsiteLocating Your Product Serial Number Last, but Not Least Important Safety Information Last, but Not Least AC plug MagSafe power specifications Laser Information for Optical Disc Drives Important Handling Information Last, but Not Least Understanding Ergonomics Keyboard and TrackpadExternal Mouse ChairApple and the Environment Built-in DisplayRegulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Korea Warning Statements Japan Vcci Class B Statement China Battery Statement Taiwan Battery Statement Looking for Something? Index Looking for Something? SuperDrive about 21 supported disc sizes  Support  Light  Simultaneously published in the United States and Canada