Apple Z0PY2LL/A, MD318LLA Learning More, Service, and Support, Online Resources Onscreen Help

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Learning More, Service, and Support

Your MacBook Pro does not have any user-serviceable parts, except the hard drive and the memory. If you need service, contact Apple or take your MacBook Pro to an Apple Authorized Service Provider. You can find more information about the MacBook Pro through online resources, onscreen help, System Information, or Apple Hardware Test.

Online Resources

For online service and support information, go to www.apple.com/support. Choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help from Apple’s discussion forums. The latest product-specific information can be found at www.apple.com/support/macbookpro.

Onscreen Help

You can look for answers to your questions, as well as instructions and troubleshooting information, in Help Center. Choose Help > Help Center.

System Information

To get information about your MacBook Pro, use System Information. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Information, choose Apple () > About This Mac from the menu bar and then click More Info.

64Chapter 4   Problem, Meet Solution

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Contents Were made for each other Welcome to your MacBook Pro OS X Lion Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go Setting Up Your MacBook Pro What’s in the BoxReady, Set Up, Go Connect to a wireless or wired network Power button Configure your MacBook Pro with Setup Assistant To set up your MacBook Pro Customize the Mac OS X desktop and set preferences Putting Your MacBook Pro to Sleep Putting Your MacBook Pro to Sleep or Shutting It DownTo put your MacBook Pro to sleep, do one of the following To wake your MacBook Pro Shutting Down Your MacBook ProTo shut down your MacBook Pro, do one of the following Page Life with Your MacBook Pro Basic Features of Your MacBook Pro Built-in stereo speakers Keyboard Features of Your MacBook Pro Brightness keys F1, F2 Ports on Your MacBook Pro ¯ MagSafe power port Using the Multi-Touch Trackpad Secondary-click zone Life with Your MacBook Pro Life with Your MacBook Pro Using the MacBook Pro Battery Getting Answers Charging the BatteryTo open Help Center More Information To learn about SeeHelp Center and search for display port Page Boost Your MacBook Pro Boost Your MacBook Pro Replacing the Hard Disk Drive To replace the hard disk drive in your MacBook ProBoost Your MacBook Pro Boost Your MacBook Pro Using the pull tab, gently tilt up the drive Mounting screws Boost Your MacBook Pro Long Short Installing Additional Memory To install memory in your MacBook ProNotches Boost Your MacBook Pro Follow the instructions for replacing the bottom case in on Making Sure Your MacBook Pro Recognizes the New Memory To check the computer’s memoryProblem, Meet Solution An Ounce of Prevention Problems That Prevent You from Using Your MacBook Pro To force an application to quitIf your MacBook Pro doesn’t turn on or start up Try restarting your MacBook Pro Repairing, Restoring, or Reinstalling Mac OS X Software If you have trouble ejecting a discProblem, Meet Solution To connect by using a Wi-Fi network Repairing a Disk with Disk UtilityTo open the Mac OS X Utilities application Restoring Information Using a Time Machine Backup Reinstalling Mac OS X and Apple ApplicationsRestoring Your Computer to Its Factory Settings Problems with Your Internet Connection Using Apple Hardware TestTo use Apple Hardware Test To use Network Diagnostics Cable Modem, DSL Modem, and LAN Internet ConnectionsTo check your Network preference settings PPPoE ConnectionsProblems with Wi-Fi Communication If you have trouble using Wi-Fi communicationTo check for updated software Keeping Your Software Up to DateOnline Resources Onscreen Help Learning More, Service, and SupportSystem Information AppleCare Service and Support Country Phone WebsiteLocating Your Product Serial Number Last, but Not Least Important Safety Information Last, but Not Least AC plug MagSafe power specifications Laser Information for Optical Disc Drives Important Handling Information Last, but Not Least Understanding Ergonomics Keyboard and TrackpadExternal Mouse ChairApple and the Environment Built-in DisplayRegulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Korea Warning Statements Japan Vcci Class B Statement China Battery Statement Taiwan Battery Statement Looking for Something? Index Looking for Something? SuperDrive about 21 supported disc sizes  Support  Light  Simultaneously published in the United States and Canada