Apple G4 manual System shuts down almost immediately after startup

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4.Make sure system is not over heating, the air vents are clear and unit is not on soft surface.

5.Check that the fan cable is connected and the fan is operational.

6.Check that the heat exchanger is properly attached to the processor.

Important: If the heat exchanger is separated from the logic board, new thermal transfer material for the processor must be reinstalled.

7.Remove the battery and connect known-good PowerBook (1GHz/867MHz) power adapter (661-1798) and power cord or plug to a known-good power outlet; make sure the DC plug is firmly inserted. The DC plug should light up, if not, replace DC-in board.

Important: The PowerBook (1GHz/867MHz) power adapter must be used with the PowerBook (1GHz/867MHz) computers. The adapters can be identified by 65W in the name and markings, and the metal securing-stud on the plug connector.

8.Verify DC-in board cable is securely connected.

9.Try known-good DC-in board.

10.Replace the logic board.

System shuts down almost immediately after startup

1.Disconnect all external peripherals.

2.Make sure the battery is fully inserted and is charged.

3.Check battery connection to main logic board.

4.Replace the logic board.

System crashes or hangs intermittently

1.If the system crashes or hangs in a specific application, replace the application. Mac OS X: Verify the application is compatible with OS X.

2.Clear parameter RAM. Hold down Command-Option-P-R during startup until you hear a second startup chime.

3.Perform a clean install of system software with the software install and restore disc that came with the computer.

4.Mac OS 9: Start up with extensions off to determine if there are system extension or control panel problems.

5.Mac OS X: Relaunch Finder.

6.Mac OS X: Run Disk Utility. Mac OS 9: Run Disk First Aid.

7.Run Apple Hardware Test in loop mode (Control-L) for an extended time to test the memory. If the test finds bad memory, replace the DIMMs one at a time and test until all bad DIMMs are replaced with known-good modules.

8.Replace the logic board.

Startup Symptom Charts

PowerBook G4 (1GHz/867MHz) Troubleshooting - 4

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Contents Service Source PowerBook G4 1GHz/867MHz  Service Source Take Apart Keyboard Removing the Installed KeyboardTools Required Page Page Page Installing the Replacement Keyboard Page  Apple Computer, Inc Memory Card Opening the ComputerPage Page Removing the Installed Memory Card Installing the Replacement Memory Card Closing the Computer  Apple Computer, Inc Bottom Case Removing the Bottom CasePage Page Installing the Replacement Bottom Case Page  Apple Computer, Inc AirPort Card Page Page Page Removing the Installed AirPort Card Installing the Replacement AirPort Card Page Closing the Computer Page  Apple Computer, Inc Hard Drive Backing Up Your Data Opening the ComputerPage Page Page Removing the Installed Hard Drive Page Installing the Replacement Hard Drive Page Closing the Computer Page  Apple Computer, Inc Tools Modem Filter BoardPreliminary Steps Procedure DC-In Board PowerBook G4 1GHz/867MHz DC-In Board Replacement Notes PowerBook G4 1GHz/867MHz DC-In Board Inverter Board PowerBook G4 1GHz/867MHz Inverter Board PowerBook G4 1GHz/867MHz Inverter Board Modem PowerBook G4 1GHz/867MHz Modem PowerBook G4 1GHz/867MHz Modem PowerBook G4 1GHz/867MHz Modem PowerBook G4 1GHz/867MHz Modem Replacement Instructions Procedure Page Page Page Page Page Backup Battery PowerBook G4 1GHz/867MHz Backup Battery PowerBook G4 1GHz/867MHz Backup Battery Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board Remove the five identical bronze colored T8 screws PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board Primary Fan PowerBook G4 1GHz/867MHz Primary Fan Replacement Procedure Secondary Fan PowerBook G4 1GHz/867MHz Secondary Fan PC Card Cage PowerBook G4 1GHz/867MHz PC Card Cage PowerBook G4 1GHz/867MHz PC Card Cage Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger Disconnect the audio cable at each end of the heat exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger Bulb Wire Cable PowerBook G4 1GHz/867MHz Bulb Wire Cable PowerBook G4 1GHz/867MHz Bulb Wire Cable Door PowerBook G4 1GHz/867MHz I/O Door Display Module PowerBook G4 1GHz/867MHz Display Module Display module includes all three cables PowerBook G4 1GHz/867MHz Display Module Top Case PowerBook G4 1GHz/867MHz Top Case PowerBook G4 1GHz/867MHz Top Case  Service Source Troubleshooting How to Use the Symptom Charts Symptom Charts Startup Memory error message appears on the screen Flashing question mark appears on the screen System shuts down intermittentlySystem shuts down almost immediately after startup System crashes or hangs intermittentlyComputer beeps twice at startup Error BeepsComputer beeps once at startup Computer beeps three times at startupAirPort Card BatteryBattery will not eject Computer beeps four times at startupBattery wont charge Display Display latch not workingPage Internal hard drive will not initialize Hard DriveKeyboard No response from any key on keyboardNo modem dial tone ModemOptical Drive Modem does not respond gets dial tonePC Card PC Card will not insert into the PC Card slotPorts FireWire or USB port is not recognizing devicesUSB device not recognized by computer Sound No sound from speakersVideo Distorted sound from speakersMisc. Symptoms Latch not workingAirPort Card installed and received a -3278 error Date and Time settings reset all the timeMicrophone is not working If symptom repeats, replace logic board Screw Reference Sheet Screw Locator Secondary Fan Logic Board PC Card Cage Rib Frame and Heat Exchanger Exploded View
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