Apple G4 manual Sound, No sound from speakers

Page 128

Sound

No sound heard and the Speakers section of the Sound control panel indicates that an external device is plugged in (to the headphone jack or USB ports)

1.If there is nothing plugged into the headphone jack or USB ports, the picture in the Speakers section of the Sound control panel should be of the internal speakers, as shown here.

2.If not, and if nothing is plugged in, try plugging in headphones or external speakers. Restart the computer. Remove the device.

3.Reset PRAM (Press the power button, then hold down the Option-Command-P-R keys until you hear the startup chime at least one additional time after the initial startup chime).

Warning: Resetting the PRAM will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time control panel).

4.Replace logic board.

No sound from speaker(s)

1.Use the Software Update control panel to verify that the latest audio update has been installed.

2.Press the F3 key (with the fn key pressed and not pressed) to verify that mute mode is not enabled.

3.Press the F4 or F5 key (with the fn key pressed and not pressed) to check the volume setting.

4.Verify no external speakers or headphones are plugged in.

5.Check the speakers tab on the Sound control panel to confirm that the software is correctly seeing that there are no external speakers or headphones connected.

6.Shutdown computer and restart.

Sound Symptom Charts

PowerBook G4 (1GHz/867MHz) Troubleshooting - 14

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Contents Service Source PowerBook G4 1GHz/867MHz  Service Source Take Apart Tools Required Removing the Installed KeyboardKeyboard Page Page Page Installing the Replacement Keyboard Page  Apple Computer, Inc Memory Card Opening the ComputerPage Page Removing the Installed Memory Card Installing the Replacement Memory Card Closing the Computer  Apple Computer, Inc Bottom Case Removing the Bottom CasePage Page Installing the Replacement Bottom Case Page  Apple Computer, Inc AirPort Card Page Page Page Removing the Installed AirPort Card Installing the Replacement AirPort Card Page Closing the Computer Page  Apple Computer, Inc Hard Drive Backing Up Your Data Opening the ComputerPage Page Page Removing the Installed Hard Drive Page Installing the Replacement Hard Drive Page Closing the Computer Page  Apple Computer, Inc Preliminary Steps Modem Filter BoardTools Procedure DC-In Board PowerBook G4 1GHz/867MHz DC-In Board Replacement Notes PowerBook G4 1GHz/867MHz DC-In Board Inverter Board PowerBook G4 1GHz/867MHz Inverter Board PowerBook G4 1GHz/867MHz Inverter Board Modem PowerBook G4 1GHz/867MHz Modem PowerBook G4 1GHz/867MHz Modem PowerBook G4 1GHz/867MHz Modem PowerBook G4 1GHz/867MHz Modem Replacement Instructions Procedure Page Page Page Page Page Backup Battery PowerBook G4 1GHz/867MHz Backup Battery PowerBook G4 1GHz/867MHz Backup Battery Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board Remove the five identical bronze colored T8 screws PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board PowerBook G4 1GHz/867MHz Logic Board Primary Fan PowerBook G4 1GHz/867MHz Primary Fan Replacement Procedure Secondary Fan PowerBook G4 1GHz/867MHz Secondary Fan PC Card Cage PowerBook G4 1GHz/867MHz PC Card Cage PowerBook G4 1GHz/867MHz PC Card Cage Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger Disconnect the audio cable at each end of the heat exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger PowerBook G4 1GHz/867MHz Rib Frame and Heat Exchanger Bulb Wire Cable PowerBook G4 1GHz/867MHz Bulb Wire Cable PowerBook G4 1GHz/867MHz Bulb Wire Cable Door PowerBook G4 1GHz/867MHz I/O Door Display Module PowerBook G4 1GHz/867MHz Display Module Display module includes all three cables PowerBook G4 1GHz/867MHz Display Module Top Case PowerBook G4 1GHz/867MHz Top Case PowerBook G4 1GHz/867MHz Top Case  Service Source Troubleshooting Startup Symptom ChartsHow to Use the Symptom Charts Memory error message appears on the screen Flashing question mark appears on the screen System shuts down intermittentlySystem shuts down almost immediately after startup System crashes or hangs intermittentlyError Beeps Computer beeps once at startupComputer beeps twice at startup Computer beeps three times at startupBattery Battery will not ejectAirPort Card Computer beeps four times at startupBattery wont charge Display Display latch not workingPage Hard Drive KeyboardInternal hard drive will not initialize No response from any key on keyboard Modem Optical Drive No modem dial tone Modem does not respond gets dial tonePC Card PC Card will not insert into the PC Card slotUSB device not recognized by computer FireWire or USB port is not recognizing devicesPorts Sound No sound from speakersVideo Distorted sound from speakersMisc. Symptoms Latch not workingMicrophone is not working Date and Time settings reset all the timeAirPort Card installed and received a -3278 error If symptom repeats, replace logic board Screw Reference Sheet Screw Locator Secondary Fan Logic Board PC Card Cage Rib Frame and Heat Exchanger Exploded View
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