ALK Technologies 11 CoPilot Customer Support Helpline, Online Support, Register your CoPilot

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Support

CoPilot Customer Support Helpline

Call a member of our Customer Support team to receive professional and friendly assistance.

Telephone 888-872-8768 x551

Our Support team is available Monday to Friday 9:00am to 5:00pm EST.

Online Support

Please email email cpsupport@alk.com for answers to your CoPilot support related queries and questions.

Alternatively, visit the support section at www.alk.com/support to register and activate your CoPilot.

Our FAQs section provides answers to customers’ most frequent requests to help you get started and get the most out of CoPilot today.

Register your CoPilot

You should register your CoPilot navigation solution at

www.alk.com/register

Registered customers receive information about downloads, map updates and new versions of CoPilot.

39	User Guide	06 Support

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Contents Page Welcome Contents Eula CoPilot Live DVD Documentation ChecklistBluetooth GPS Receiver Getting startedAutomatic Activation Installing CoPilot LiveFollow the Installation Wizard instructions and select Next Activating CoPilot LivePress Next to continue using CoPilot Select Language and VoiceAfter activation Menu Settings Map Select a Distance MeasurementTips and Tricks Conﬁguring GPS GPS SetupTips GPS Signal Using CoPilot Live Selecting a DestinationQuickly Pick a Stop From the Map Click Drive to begin navigating the route Adjusting the POI SettingsNearby Points of Interest Tip POI In the CityAdvanced POI Search Select Menu Destination Recent To Choose a Recent DestinationTo Choose a Contact’s Address As a Destination To Choose an Intersection For Your DestinationOther Ways to Select a Destination Selecting a Destination Using Lat and LongChoosing a Saved Trip Saving Your Current LocationOptimize Stops Entering Multiple DestinationsTrip Options Change the Stop OrderTip Do More With Favorites Setting WaypointsTip Make a Waypoint a Stop Saving Destinations As FavoritesGenerating a State Mileage Report Saving a Planned TripLoading a Saved Trip Deleting a Planned TripRoad Preferences Route SettingsSaving a Routing Proﬁle Loading a Routing ProﬁleTrip Editing Trafﬁc ServiceBegin Driving Tip Starting PointsOn-Screen Information Driving With CoPilot LiveDriving Views Tip Take a Closer Look2D Where Am I? Setting Display ModeDriver Safety Tip Adjusting Your Safety ViewItinerary Night Mode2D Next Turn 2D DestinationChanging Your Work or Home PersonalizeSaving a Destination As Home Saving a Destination As WorkEdit or Delete Favorites Save Your Favorite DestinationsCustomizing the Guidance Screen Night MapApplying Themes Setting Map StylesClick Menu Settings Map Styles Personalizing the Voice InstructionsEnding a Detour AdvancedDetours Tip Avoiding Multiple RoadsCoPilot Live Trafﬁc Service Setting up CoPilot Live TrafﬁcAvoiding Trafﬁc Additional Trafﬁc Settings Using the Trafﬁc Incidents ListSearching For Trafﬁc Incidents Stylus control Select Box Zoom or Drag Map Setting Map PreferencesYou can also set up what sort of maps CoPilot uses Units Choose to display Miles or KM on your mapsAdjusting the Volume Checking the GPS StatusTrack Playback Check the box to Display Route Arrow, or uncheck to remove Adjusting the Guidance SettingsAdjusting Your Safety View Setting the Language and SpeechAbout CoPilot Menu Settings KeyboardPlaying a Demo KeyboardTransferring your CoPilot Live License LicensingCoPilot Live Entering Your Live Account Details Into CoPilot Connecting to the Live ServerSelect Menu Live Settings Live Settings screen click Edit To Create a CoPilot Live Web AccountClick Menu Live Messages Adjusting CoPilot Live Communication SettingsInvitations and Messages Live Connection StatusRegister your CoPilot SupportCoPilot Customer Support Helpline Online SupportEula END User License for Speech Playback Eula Copyright 2008. ALK Technologies Inc. All rights reserved