Alienware M18X manual Contacting Alienware, Websites

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Contacting Alienware

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

1.Visit dell.com/contactdell.

2.Select your country or region.

3.Select the appropriate service or support link based on your need.

4.Choose the method of contacting Dell that is convenient for you.

Websites

You can learn about Alienware products and services on the following websites:

•dell.com

•dell.com/ap (Asian/Pacific countries only)

•dell.com/jp (Japan only)

•euro.dell.com (Europe only)

•dell.com/la (Latin American and Caribbean countries)

•dell.ca (Canada only)

You can access Alienware Support through the following websites:

•support.dell.com

•support.jp.dell.com (Japan only)

•support.euro.dell.com (Europe only)

•support.la.dell.com (Argentina, Brazil, Chile, Mexico)

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APPENDIX

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Contents Mobile Manual Page Contents System Recovery . . . . . . . . . . . . . . . . . 對 Page Page Setting UP Your Laptop Product Documentation and Media Before Setting Up Your LaptopPlacing Your Laptop Connect the AC Adapter Connect the Network Cable Optional Set Up Microsoft Windows Set Up WirelessHD Optional Set Up Wireless Display OptionalSetting Up a Wireless Connection Setting Up a Wired ConnectionConnect to the Internet Optional Setting Up Your Internet Connection Setting UP Your Laptop Getting to Know Your Laptop Left View Features Right View Features Back View Features Display Features Computer Base and Keyboard Features Status Lights Media Control KeysPower Button On AC adapterFI Suspend Mode Function KeysGetting to Know Your Laptop Using Your Laptop Connecting External Displays Alienware Command CenterConnecting a Display Using Removable Media and Cards Extending the DesktopUsing the Wireless Control Using the Optical DriveUsing the Integrated Camera Turning the Camera On and OffPower Management Battery PackUnderstanding Power Consumption Changing the Application Profile Settings Customizing Your Power SettingsReducing Power Consumption Free Fall SensorEntering System Setup Configuring the BiosSystem Setup System Setup ScreensSystem Setup Options CPUIntel SpeedStep Sata Hard Drive DMC CD/DVD/BD Installing Additional or Replacement Components Before You Begin Turning Off Your ComputerBefore Working Inside Your Computer Replacing the Battery Pack Upgrading or Replacing Memory Removing the Memory ModulesMemory module Notch Spring locks Memory-module connector Tab Upgrading or Replacing the Hard Drives Removing the Hard DrivesDisconnect the interposer from the hard drives Screws Secondary hard drive HDD1 Primary hard drive HDD0 Installing Additional or Replacement Components Troubleshooting Backup and General Maintenance Basic Hints and TipsSoftware Diagnostic Tools Enhanced Pre-Boot System AssessmentComputer fails the Post Answers to Common ProblemsComputer Startup Problems Computer stops responding or a solid blue screen appearsOther software problems Software ProblemsProgram stops responding or crashes repeatedly Allow the computer to cool before turning it on Hard Drive ProblemsRun Check Disk Power Problems Memory ProblemsDisplay Problems Memory errors detected on startupTroubleshooting System Recovery AlienRespawn AlienRespawn BasicDell DataSafe Online Backup Optional Upgrading to AlienRespawn ProfessionalMy Dell Downloads Specifications Specifications USB Maxim MAX9736A Specifications Specifications Relative humidity maximum Specifications Appendix Computer Use Computer SetupElectrostatic Discharge ESD Warning When You Should Contact Alienware General Safety PrecautionsReplacement Components or Accessories Contacting Alienware WebsitesAppendix 0P38V4A00