Acer 650 manual Online Support Information

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models

User's manuals

Training materials

Bios updates

Software utilities

Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Contents Acer TravelMate 650 Series Revision History Date Chapter UpdatesDisclaimer CopyrightScreen Messages ConventionsPreface Page Table of Contents Appendix C Online Support Information Index 101 Chapter TroubleshootingAppendix B Test Compatible Components Chapter FeaturesExpansion P4-M System Block DiagramLPT Board LayoutTop View CRTBottom View Icon Description Outlook ViewFront Open View Front Panel Left Panel Right Panel Icon Description Connects to a phone line Rear PanelBottom Panel Icon Function Description IndicatorsLock Key Description Lock KeysEmbedded Numeric Keypad Desired Access Num Lock On Num Lock OffKey Icon Description Windows KeysHot Keys Chapter Click on Start, Settings, Control Panel Euro SymbolLaunch Keys Launch Key Default applicationFunction Left Button Right Button Scroll Button Tap TouchpadTouchpad Basics Chapter Second Level Cache Hardware Specifications and ConfigurationsSpecification ProcessorModem Interface Wireless Module 802.11b optional deviceMemory Combinations LAN InterfaceDVD-ROM Interface Wireless Module 802.11a/b optional deviceFour-in-One Card Reader Hard Disk Drive InterfaceVideo Interface Video Resolutions Mode for both LCD and CRTAudio Interface SpeakersIeee 1394 Port Video MemoryParallel Port USB PortKeyboard Pcmcia PortSmart Card Reader System Board Major ChipsLCD Inverter BatterySimultaneously by software specification Address Map System Power ManagementAC Adaptor Memory Address MapInterrupt Channel FunctionHardware IRQ Assignment MapDMA Channel Assignment System Utilities Bios Setup UtilityNavigating the Bios Utility Parameter Description InfoMain Parameter Description Format/Option DMA3/DMA1 AdvancedParameter Description Options IRQ7/IRQ5Security Parameter Description Option Clear or SetRemoving a Password Chapter Boot Exit System Diagnostic Diskette Bios Flash UtilityChapter Machine Disassembly and Replacement Before You Begin General InformationODD Disassembly Procedure FlowchartScrew List Screw M2.0X5.0-I-BNI-NYLOK Screw M2.5X0.45+7I-NYLOKScrew M1.7X3.5-I-BZN Screw M2X3-I-BNI-NYLOKRemoving the Battery Pack Removing the Optical Module Removing the LCD Module Remove the function key board and the keyboard Disassembling the Main UnitDisassembling the logic upper assembly Disassembling the logic lower assembly Chapter Disassembling the LCD Module Chapter Disassembling the HDD Module Disassembling the External ModulesChapter Symptoms Verified Go To TroubleshootingKeyboard or Auxiliary Input Device Check System Check ProceduresExternal Diskette Drive Check External CD-ROM Drive CheckMemory check Power System CheckTouchpad check Check the Battery PackPower-On Self-Test Post Error Message Error Messages FRU/Action in Sequence Index of Error MessagesError Message List No beep Error Messages FRU/Action in Sequence Power-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Indicator-Related SymptomsPower Management-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Speaker-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsChapter FRU Field Replaceable Unit List Modem /BLUETOOTH Combo Board Ambit Battery Sanyo LI-ION 8CELL 4UR18650F-2Battery Simplo LI-ION 8CELL LI-ION Battery Sanyo LI-ION 6CELL 3UF103450PMiddle Cover W/ Name Plate Cover Switch CableTouchpad Cable Modem CableWireless LAN Antenna Wireless Board CoverBluetooth Antenna Wireless LAN Antenna Y CableHornet 16L MHS2030AT HDD 30GB/2.5 IN./4200RPM/TOSHIBA HDD 20GB/2.5 IN./4200RPM/TOSHIBA TitanMK2018GAP HDD 30GB/2.5 IN./4200RPM/HITACHI Eucalyptus DK23EA/30 HDD 30GB/2.5 IN./4200RPM/FUJITSULCD Module 15 TFT XGA AU B150XG01 LCD LCD Module 14.1 TFT XGA QDILCD Module 14.1 TFT XGA Samsung LTN141XB LCD Module 14.1 TFT XGA HannstarLCD Bezel LCD Bracket 14.1 Left W/HINGELCD Panel with LOGO-14 LCD Panel with LOGO-15CD-ROM Module 24X Samsung SN-124P Memory SO-DIMM DDR266/128MBMemory SO-DIMM DDR266/512MB/0.14U CD-ROM Module 24X QSI SCR-242-SSmart Card Reader TouchpadSpeaker SET Heatsink W/FAN86.T23V7.012 Chapter TravelMate 650 Series Appendix aMain Features Appendix a Appendix B Test Compatible ComponentsKeypad SpecificationsMicrosoft Windows XP Pro Environment Test KeyboardLAN+Modem Card Wireless LAN CardModem Card LAN CardUSB Printer USB MouseUSB Keyboard USB CameraAppendix B Microsoft Windows 2000 Environment Test Scsi USB HDD Appendix B Appendix B Online Support Information Appendix C Index Index