Acer 6492 Series, 6492G manual No audio is heard from the computer, Keyboard does not respond

Page 61

41

No audio is heard from the computer.

Check the following:

The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute all option.

The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See "Hotkeys" on page 31 for more detail.

If headphones, earphones or external speakers are connected to the line- out port on the computer, the internal speakers automatically turn off.

I want to eject the optical drive tray without turning on the power.

There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or paperclip into the hole and push to eject the tray. (If your computer's optical drive is a slot-load model, it will not have an eject hole.)

The keyboard does not respond.

Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The infrared port does not work.

Check the following:

Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.

Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).

During the POST, press <F2> to access the BIOS utility and verify that the infrared port is enabled.

Make sure both devices are IrDA-compliant.

The printer does not work.

English

Check the following:

Image 61
Contents Users Guide TravelMate 6492 SeriesPage Safety instructions Information for your safety and comfortTurning the product off before cleaning Using electrical power Product servicing Guidelines for safe battery usagePotentially explosive environments Replacing the battery packTelephone line safety Additional safety informationOperating environment Medical devicesPotentially explosive environments VehiclesMercury advisory Emergency calls Disposal instructionsTips and information for comfortable use Taking care of your vision Finding your comfort zoneDeveloping good work habits First things first Basic care and tips for using your computerYour guides Turning your computer on and offTaking care of your AC adapter Taking care of your computerCleaning and servicing Taking care of your battery packPlease refer to Frequently asked questions on Xvi Contents Frequently asked questions Using the system utilitiesBattery pack Taking your notebook PC with youTroubleshooting Power management Acer eRecovery ManagementRegulations and safety notices IndexPage Empowering Technology password Acer Empowering TechnologyAcer eNet Management Empowering Technology Using power plans Acer ePower ManagementTo create a new power plan To switch between power plansBattery status To delete a power planAcer ePresentation Management Acer eDataSecurity Management Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Windows Mobility Center Front view Your Acer notebook tourDescription See FineTrack basics on page 26 for more details See Indicators on page 24 for more detailsSee Easy-launch buttons on page 25 for more Icon Description Closed front view# Icon Description Left viewRear view Right viewIcon Item Description Base view Platform SpecificationsDimensions Interface Options Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationFineTrack basics FineTrack and FineTrack buttonsFunction Left button Right button Touchpad basics TouchpadFunction Left button Right Main touchpad Center Button Desired access Num Lock on Num Lock off Using the keyboardLock keys and embedded numeric keypad Lock key DescriptionKeyDescription Windows keysHotkey Icon Function Description HotkeysSpecial keys Euro symbolUS dollar sign Ejecting the optical CD or DVD drive tray Using a computer security lock Audio Adjusting the volumeAcer TPM-based Bio-Protection for selected models Using the system utilitiesAcer GridVista dual-display compatible Launch Manager How do I check for viruses? Norton Internet SecuritySelect Tasks & Scans Nothing appears on the screen Frequently asked questionsImage is not full-screen Keyboard does not respond No audio is heard from the computerInfrared port does not work Printer does not workWant to set up my location to use the internal modem International Travelers Warranty ITW Requesting serviceBefore you call Battery pack characteristics Battery packMaximizing the batterys life Installing and removing the battery pack Checking the battery level Charging the batteryOptimising battery life Situation Recommended Action Battery-low warningDisconnecting from Acer ezDock II/II+ Disconnecting from the desktopTaking your notebook PC with you Moving aroundWhat to bring to meetings Taking the computer homeTraveling with the computer Setting up a home officeWhat to take with you Special considerationsWhat to bring with you Traveling internationally with the computerSpecial considerations Connectivity options Expanding through optionsFax/data modem Fast Infrared FIR Built-in network featureIeee 1394 port Universal Serial Bus USBPC Card slot Installing memoryInserting a PC Card Ejecting a PC CardPlaying DVD movies Using softwareRegion code Country or region Power managementCreate backup Acer eRecovery ManagementRestore and recovery Burn backup discError messages Troubleshooting tipsError messages Corrective action English FCC notice Regulations and safety noticesOperation conditions Remarque à lintention des utilisateurs canadiens Modem noticesDeclaration of Conformity for EU countries List of applicable countries TBREnglish LCD pixel statement Laser compliance statementMacrovision copyright protection notice Radio device regulatory notice General Article 3.1a Health and SafetyEuropean Union EU Article 3.1b EMCEnglish FCC RF safety requirement English LC1 Federal Communications Comission Declaration of ConformityAcer Computer Shanghai Limited Declaration of Conformity for CE MarkingLCD panel ergonomic specifications CD-ROM IndexEnglish