Acer 6492 Series, 6492G Requesting service, International Travelers Warranty ITW, Before you call

Page 63

43

To start the recovery process:

1Restart the system.

2While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process.

3Refer to the onscreen instructions to perform system recovery.

Important! This feature occupies 10 GB in a hidden partition on your hard disk.

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name: _____________________________________________

Address: ___________________________________________

Telephone number: _________________________________

Machine and model type: ____________________________

Serial number: ______________________________________

Date of purchase: ___________________________________

English

Image 63
Contents Users Guide TravelMate 6492 SeriesPage Information for your safety and comfort Safety instructionsTurning the product off before cleaning Using electrical power Product servicing Guidelines for safe battery usagePotentially explosive environments Replacing the battery packMedical devices Additional safety informationTelephone line safety Operating environmentPotentially explosive environments VehiclesMercury advisory Emergency calls Disposal instructionsTips and information for comfortable use Taking care of your vision Finding your comfort zoneDeveloping good work habits Turning your computer on and off Basic care and tips for using your computerFirst things first Your guidesTaking care of your AC adapter Taking care of your computerTaking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Xvi Contents Taking your notebook PC with you Using the system utilitiesFrequently asked questions Battery packIndex Power management Acer eRecovery ManagementTroubleshooting Regulations and safety noticesPage Empowering Technology password Acer Empowering TechnologyAcer eNet Management Empowering Technology To switch between power plans Acer ePower ManagementUsing power plans To create a new power planBattery status To delete a power planAcer ePresentation Management Acer eDataSecurity Management Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Windows Mobility Center Your Acer notebook tour Front viewDescription See Indicators on page 24 for more details See FineTrack basics on page 26 for more detailsSee Easy-launch buttons on page 25 for more Icon Description Closed front view# Icon Description Left viewRight view Rear viewIcon Item Description Base view Platform SpecificationsDimensions Interface Options Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationFineTrack and FineTrack buttons FineTrack basicsFunction Left button Right button Touchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock key Description Using the keyboardDesired access Num Lock on Num Lock off Lock keys and embedded numeric keypadKeyDescription Windows keysHotkey Icon Function Description HotkeysEuro symbol Special keysUS dollar sign Ejecting the optical CD or DVD drive tray Using a computer security lock Audio Adjusting the volumeAcer TPM-based Bio-Protection for selected models Using the system utilitiesAcer GridVista dual-display compatible Launch Manager Norton Internet Security How do I check for viruses?Select Tasks & Scans Frequently asked questions Nothing appears on the screenImage is not full-screen Printer does not work No audio is heard from the computerKeyboard does not respond Infrared port does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Battery pack Battery pack characteristicsMaximizing the batterys life Installing and removing the battery pack Charging the battery Checking the battery levelOptimising battery life Situation Recommended Action Battery-low warningMoving around Disconnecting from the desktopDisconnecting from Acer ezDock II/II+ Taking your notebook PC with youWhat to bring to meetings Taking the computer homeSpecial considerations Setting up a home officeTraveling with the computer What to take with youWhat to bring with you Traveling internationally with the computerSpecial considerations Expanding through options Connectivity optionsFax/data modem Fast Infrared FIR Built-in network featureIeee 1394 port Universal Serial Bus USBEjecting a PC Card Installing memoryPC Card slot Inserting a PC CardPlaying DVD movies Using softwareRegion code Country or region Power managementCreate backup Acer eRecovery ManagementRestore and recovery Burn backup discTroubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices FCC noticeOperation conditions Modem notices Remarque à lintention des utilisateurs canadiensDeclaration of Conformity for EU countries List of applicable countries TBREnglish Laser compliance statement LCD pixel statementMacrovision copyright protection notice Article 3.1b EMC Article 3.1a Health and SafetyRadio device regulatory notice General European Union EUEnglish FCC RF safety requirement English LC1 Federal Communications Comission Declaration of ConformityAcer Computer Shanghai Limited Declaration of Conformity for CE MarkingLCD panel ergonomic specifications CD-ROM IndexEnglish