Acer 4732Z/4332 manual Online Support Information

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer products.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer branch offices and regional business units can access our website. However some information sources will require a user ID and password. These can be obtained directly from Acer CSD Taiwan.

Acer's website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all Acer notebook, desktop and server models including:

•Service guides for all models

•BIOS updates

•Software utilities

•Spare parts lists

•TABs (Technical Announcement Bulletin)

For these purposes, we have included a PDF file to facilitate the problem-free downloading of our technical material.

Also available on this website are:

•Detailed information on Acer's International Traveler's Warranty (ITW)

•Returned material authorization procedures

•An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Acer Aspire 4732Z/4332 Service Guide

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Contents Acer Aspire 4732Z/4332 Date Chapter Updates Revision HistoryCopyright Conventions Service Guide Coverage Acer Aspire 4732Z/4332 Service Guide Table of Contents Chapter Field Replaceable Unit FRU List Component Description FeaturesHardware Keyboard and Pointing Device LED Indicators and ButtonsDisplay and Camera SoftwareErgonomics and Security Environmental RequirementsIcon Component Function System TourTop View Hotkey Icon Function Description Closed Front ViewHotkeys Component Function Rear ViewLeft View Right View Base ViewVideo SpecificationsSpecification Audio Wireless LANBluetooth EthernetElpida Hynix Micron Nanya Samsung System MemoryMemory Module Hard Disk Drive GB HDDMK5055GSX WD5000BEVT Specification Brand Delta Hipro Lite-On Optical Disc DriveAcpi mode Description ADP-65JH DB aPhoenix SecureCore Setup Utility System UtilitiesAccessing the Setup Utility KBCKey Function Navigating through the Setup UtilitySetup Utility Menus Information Field DescriptionMain EnabledDisabled Field Description ValueSecurity Field Description ValueSetting a system password Resetting a system password Boot IDE0Exit Field DescriptionEquivalent Torque Values Disassembly ToolsStages of the Disassembly Process Kgf-cm In-lbCode Part Number Type Color Pre-disassembly ProcedureSystem Screw List External Modules Disassembly External Modules Disassembly FlowchartRemoving the Battery Pack Removing the xD Dummy CardRemoving the Lower Case Cover Type Quantity Color Torque Part NumberRemoving the Memory Modules Removing the Hard Disk Drive Removing the Wlan Module Type Quantity Color Torque Part Number Removing the Optical Disc Drive Remove the screw securing the ODD bracket Main Unit Disassembly Main Unit Disassembly FlowchartRemoving the Middle Cover Removing the KeyboardRemoving the LCD Module Page Type Quantity Color Torque Part Number Removing the Upper Case M2 x L4 Black Kgf-cm 86.00E13.524 Removing the Speakers Removing the Power Board Removing the Touchpad Board Acer Aspire 4732Z/4332 Service Guide Removing the Heat Sink Fan HSF Assembly Removing the MainboardRemoving the Processor Acer Aspire 4732Z/4332 Service Guide LCD Module Disassembly LCD Module Disassembly FlowchartRemoving the LCD Bezel Removing the Lid Magnet Removing the LCD Panel Removing the LCD-CCD Coaxial Cable Removing the LCD Panel Brackets Removing the Wlan AntennasRemoving the CCD Board Error Messages Check or do the following in sequence Post Error IndicatorsPost Error Messages Post Post Beep Codes Code Beeps Post Routine DescriptionCode Beeps Post Routine Description Code Beeps Post Routine Description Bios Beep Codes for Boot Block in Flash ROM Code Beeps For Boot Block in Flash ROMExternal CD/DVD-ROM Drive Check Troubleshooting ProcedureSystem Check Procedures Keyboard or Auxiliary Input Device CheckPower System Check Memory CheckTouchpad Check Intermittent ProblemsUndetermined Problems Acer Aspire 4732Z/4332 Service Guide Block Diagram System ArchitectureMainboard Layout Code ComponentBottom View Clearing a Bios Password To clear a Bios passwordUnlocking the HDD Bios RecoveryCreating the Bios Crisis Recovery Disk Performing a Bios Recovery Field Replaceable Unit FRU List Acer Aspire 4732Z/4332 Exploded Diagram Component Part Name Part Number Continuation HDD 160GB 5400RPM Sata Seagate ST9160310AS F Category Part Name Part Number Power cordAcer Aspire 4732Z/4332 FRU List AdapterBattery pack BoardsCase/cover/bracket assembly CablesLED LCD Cover 14 IMR Blue W/ANTENNA*2 Processor Heat sink fan assemblyMemory module DVD-RW drive Hard disk driveKeyboard Category Part Name Part Number Model Definition and Configurations USB Port Test Compatible DeviceDisplay Port Test Memory Card Test MMC, SD, xD, MS, MS Pro Wlan Access Point TestLine-out Jack Test Compatible Software Online Support Information Index Components list 78 exploded view Connector Sleep mode Description 14 hotkey Software specifications