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Limited Product
UKWarranty
A. Coverage of Limited Warranty
This Limited Warranty confers upon you specific rights and remedies. The law of the country of your residence may give you different and more expansive rights and remedies, and the provisions of this Limited Warranty shall not operate to impair or abridge any rights or remedies you may have under such local laws. Subject to the Limitations and Exclusions described herein, Acer extends the limit- ed warranties set out below. (As used in this document, “Acer” refers to the Acer company in the country within the Territorial Scope of this Limited Warranty where your Acer System was first sold to an
1) System Warranty
Acer warrants any Acer computer hardware product (“System”) first sold to an
2) Parts & Components Limited Warranty
For genuine Acer parts and components that have been purchased in a country falling in the Territorial Scope of this Limited Warranty and which have been installed in a System at the time of the original purchase of the System, and that are defined as “Options or Accessories” in the Acer price list in force at the time of the purchase by the original
3) Media & Software Limited Warranty
Regarding
Except for this media warranty, any software is provided “As Is”. Acer does not warrant that the operation of this software will be uninterrupted or
B. Warranty Limitations and Exclusions
The limited warranties with respect to Systems, Parts & Components, Media & Software, (collec- tively, “Product” or “Products”) are subject to the following exclusions and limitations:
1) Exclusions
This Limited Warranty does not extend to:
1.1any Product not manufactured by or for Acer, or first sold to an
1.2any Product that has been damaged or rendered defective (a) as a result of use of the Product other than for its normal intended use, failure to use the Product in accordance with the User’s Guide that accompanies the Product, or other misuse, abuse, or negligence to the Product; (b) by the use of parts not manufactured or sold by Acer; (c) by modification of the Product; (d) as a result of service by anyone other than Acer or an Acer Authorized Service Provider; (e) by improper trans- portation or packing when returning the Product to Acer or an Acer Authorized Service Provider; or
(f) by improper installation of
1.3loss of any, or damage to, programs, data, or removable storage media. You are responsible for saving (backing up) any programs, data or removable storage media. Please note that Acer may opt to replace the Product submitted for warranty services with a remanufactured Product of equal quality, and, thus, any data stored by you on your original Product may become permanently inac- cessible to you.
1.4consumable parts, i.e., parts that require periodic replacement during the normal course of the Products usage, including without limitation, notebook batteries.
1.5minor defects of LCD displays occurring in Products equipped with LCD display technology, pro- vided that there shall not be more than four (4) defective pixels per million pixels on a given LCD
display, and provided further that, if the display panel is divided into nine (9) equal rectan- |
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gular areas, there shall be one defective pixel in the central area of the display. | UK |
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2) Disclaimer of Warranty and Limitations |
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Except for the limited warranties set forth herein, Acer disclaims all other warranties, |
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expressed or implied or statutory, including but not limited to implied warranties of mer- |
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chantability or fitness for a particular purpose. Any implied warranties that may be imposed |
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by applicable law are limited to the terms of this Limited Warranty. In no event shall Acer be liable for any incidental, special or consequential damages, including but not limited to loss of busi- ness, profits, data or use, whether in an action in contract or tort or based on a warranty, arising out of or in connection with the use or performance of the Product or any
C. Obtaining Warranty Service
Subject to the provisions, exclusions and limitations set forth above, you are entitled to
1.Repair service is available for Product purchased and located within the Territorial Scope of this Limited Warranty. Claims under this Limited Warranty will be honored only if made within the war- ranty period specified on the Warranty Card.
2.Consult the Warranty Card for the phone numbers and other contact information of the Authorized Service Providers and the Acer Authorized Service Centers in your country.
3.Before contacting Acer, please run the Hardware Diagnostics. This will help us provide you with better quality support. Please refer to your User’s Guide for instructions.
4.Please call the Acer technical support number on your Warranty Card for the country you are located in. Acer will attempt to resolve warranty issues over the telephone and may require your assistance in performing routine diagnostic procedures in connection with this call. Your coopera- tion will aid in avoiding “no defect found” service interventions and the resulting charges. If Acer determines in the course of the telephone diagnostic procedure that the problem described by you can be remedied by replacing an external component (e.g., keyboard, mouse, speaker, etc.), Acer will ship to you free of charge such replacement component to be installed by you. If telephone resolution is not possible, Acer will. Acer will then issue you a Repair Authorization Number (“RA Number”) for
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7.For
8.If available, you should use the original shipping and packing materials and include a description of the symptoms giving rise to your warranty claims. The RA Number must be placed on the exte- rior shipping container.
9.You must provide Acer with proof of place and date of purchase. (i.e., you must include a copy of the original sales receipt shipped with the Product ).
D. Charges
If you cause Acer to start the repair of a Product otherwise covered under this Limited Warranty and, Acer reasonably determines that the Product is not defective and that the problem giving rise to your service call was the result of your lacking ability to use the Product, the installation of incom- patible software by a party other than Acer, computer viruses, and the like, Acer will charge you a flat fee of Euro 100 for any