Acer 8371, 8331 manual Symptom / Error Action in Sequence

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Symptom / Error	Action in Sequence
The system doesn't resume from hibernation	Hard disk connection board
mode.	Hard disk drive
	System board

The system doesn't resume from standby	LCD cover switch
mode after opening the LCD.	System board

Battery fuel gauge in Windows doesn’t go	Remove battery pack and let it cool for 2
higher than 90%.	hours.
	Refresh battery (continue use battery until
	power off, then charge battery).
	Battery pack
	System board

System hangs intermittently.	Reconnect hard disk/CD-ROM drives.
	Hard disk connection board
	System board

Chapter 4

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Contents TravelMate 8371/8331 Series Service Guide Revision History Copyright Conventions Preface Page Table of Contents Jumper and Connector Locations Chapter FeaturesPrivacy control Dimensions and weightPower subsystem CommunicationEnvironment PLL DiagramBlockSystemTop View Board LayoutCN9 Bottom ViewYour Acer Notebook tour HDD Closed Front ViewLeft View Rear viewRight View Base view Touchpad basics with two-click buttons Touchpad Basicswith fingerprint readerFunction Left Button Right Button Main touchpad Lock Keys and embedded numeric keypad Using the KeyboardWindows Keys Special Key Hot KeysUS dollar sign Euro symbolAcer Bio-Protection only for certain models Using the system utilitiesAcer GridVista dual-display compatible Acer Backup Manager Acer eRecovery Management Power managementBurn backup discs Restore Windows Vista from backup discs RestoreAcer Arcade Deluxe Cinema General controlsNavigation controls Player controlsAdvanced Live UpdateSettings HomeMediaHelp Slideshow settingsAlbums Editing PicturesYouTube Online MediaFlickr Hardware Specifications and Configurations LCD panel Bluetooth InterfaceHard Disk Drive Interface Audio InterfaceSoftware Power ManagementKeyboard ButtonSecurity Features LED Status IndicatorPhysical Characteristics System Utilities Bios Setup UtilityInformation Invoking Bios SetupMain Post Security Setting a Password Changing a Password Removing a PasswordBoot Exit Bios Flash Utility Machine Disassembly and Replacement Before You Begin General InformationMain unit disassembly flow chart Disassembly Procedure FlowchardLCM module disassembly flow chart Removing the Battery Pack Removing the HDD and RAM Remove the Battery Remove keyboard Remove FFC of main board and sub board Page Type M2.5*34.5D*0.8T M2*34.5D*0.8T Remove Panel Disassembling the HDD Module Disassembling the External ModuleTroubleshooting Keyboard or Auxiliary Input Device Check System Check ProceduresExternal Diskette Drive Check External CD-ROM Drive CheckMemory check Power System CheckCheck the Power Adapter Check the Battery PackTouchpad Check Power-On Self-Test Post Error Message Error Code List Index of Error MessagesError Message List Cmos CRT InsydeH2O Bios Beep Codes Code Beeps Post Routine Description Code Beeps Post Routine Description Code Beeps Post Routine Description Power-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Indicator-Related SymptomsPower Management-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Speaker-Related SymptomsSymptom / Error Action in Sequence Keyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems Top View Jumper and Connector LocationsBottom View FRU Field Replaceable Unit List TravelMate 8371/8331 Exploded Diagram Chapter Chapter TravelMate 8371/8331 FRU List AccessoryAdapter Sanyo 6 Cell 5200MAH Main Common W/ Halogen Free BatteryBoard Cable Camera CASE/COVER/BRACKET Assembly LCD Cover HDD/SSD Heatsink LCD Microphone Screw