Acer 8371, 8331 manual Intermittent Problems

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Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.If no error is detected, do not replace any FRU.

3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Chapter 4

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Contents TravelMate 8371/8331 Series Service Guide Revision History Copyright Conventions Preface Page Table of Contents Jumper and Connector Locations Chapter FeaturesPower subsystem Dimensions and weightCommunication Privacy controlEnvironment PLL DiagramBlockSystemTop View Board LayoutCN9 Bottom ViewYour Acer Notebook tour HDD Closed Front ViewLeft View Rear viewRight View Base view Touchpad basics with two-click buttons Touchpad Basicswith fingerprint readerFunction Left Button Right Button Main touchpad Lock Keys and embedded numeric keypad Using the KeyboardWindows Keys Special Key Hot KeysUS dollar sign Euro symbolAcer Bio-Protection only for certain models Using the system utilitiesAcer GridVista dual-display compatible Acer Backup Manager Acer eRecovery Management Power managementBurn backup discs Restore Windows Vista from backup discs RestoreAcer Arcade Deluxe Navigation controls General controlsPlayer controls CinemaSettings Live UpdateHomeMedia AdvancedAlbums Slideshow settingsEditing Pictures HelpOnline Media YouTubeFlickr Hardware Specifications and Configurations Hard Disk Drive Interface Bluetooth InterfaceAudio Interface LCD panelKeyboard Power ManagementButton SoftwareLED Status Indicator Security FeaturesPhysical Characteristics System Utilities Bios Setup UtilityInformation Invoking Bios SetupMain Post Security Setting a Password Changing a Password Removing a PasswordBoot Exit Bios Flash Utility Machine Disassembly and Replacement Before You Begin General InformationDisassembly Procedure Flowchard Main unit disassembly flow chartLCM module disassembly flow chart Removing the Battery Pack Removing the HDD and RAM Remove the Battery Remove keyboard Remove FFC of main board and sub board Page Type M2.5*34.5D*0.8T M2*34.5D*0.8T Remove Panel Disassembling the HDD Module Disassembling the External ModuleTroubleshooting External Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckCheck the Power Adapter Power System CheckCheck the Battery Pack Memory checkTouchpad Check Power-On Self-Test Post Error Message Index of Error Messages Error Code ListError Message List Cmos CRT InsydeH2O Bios Beep Codes Code Beeps Post Routine Description Code Beeps Post Routine Description Code Beeps Post Routine Description LCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsSymptom / Error Action in Sequence Peripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems Top View Jumper and Connector LocationsBottom View FRU Field Replaceable Unit List TravelMate 8371/8331 Exploded Diagram Chapter Chapter Accessory TravelMate 8371/8331 FRU ListAdapter Sanyo 6 Cell 5200MAH Main Common W/ Halogen Free BatteryBoard Cable Camera CASE/COVER/BRACKET Assembly LCD Cover HDD/SSD Heatsink LCD Microphone Screw