Acer 210 series manual Troubleshooting tips, Using PC-Doctor

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Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. In addition, this series of notebook computers ship with PC-Doctor, a powerful diagnostic tool, that helps you determine hardware configuration and clarify hardware or software problems.

•If the system reports an error message or an error symptom occurs, see “Error messages” on page 50.

•If you suspect the system has a problem, run PC-Doctor to diagnose it. See the following section.

Using PC-Doctor

Before running the program, take note of the following actions you may need to take:

1Disconnect any external devices (i.e., PC Cards, external mouse).

2Open System Properties to check and make sure that the components you diagnose are enabled.

To open the System Properties window:

a Click on Start, Settings, Control Panel. b Double-click on System.

c Click on the Device Manager tab.

3Close all application programs (i.e., fax or communication programs) if you plan to diagnose the modem.

To run PC-Doctor, simply double-click on the PC-Doctoricon located on the Windows desktop. You can also access PC-Doctor by following these steps:

1Click on Start, Programs, PC-Doctor.

2Click on the PC-Doctorprogram.

If PC-Doctor does not report a system error, reinstall the software driver from the Recovery CD for the component you suspect has a problem. If you still have problems, you can access our online and Internet technical support services. Please see “Requesting service” on page 52 for details.

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Contents TravelMate 210 series Page Your guides First things firstTurning your computer on and off Basic care and tips for using your computerTaking care of your AC adapter Taking care of your computerCleaning and servicing Taking care of your battery packContents Appendix a Specifications Appendix B Notices Index Troubleshooting my computerTravelMate Page TravelMate tour Front viewDescription Left view Right view Rear view Bottom view Description Performance FeaturesDisplay MultimediaConnectivity Human-centric design and ergonomicsExpansion Icon Function Description IndicatorsSpecial keys Using the keyboardLock keys Lock key DescriptionEmbedded numeric keypad Desired access Num lock on Num lock offWindows keys Hot keysKey Description Hot key Icon Function Description Click on Start, Settings, Control Panel Euro symbolLaunch Keys Touchpad basics TouchpadPage Hard disk StorageAcerMedia drive Ejecting the CD or DVD trayUsing software Playing DVD moviesRegion Code Country or Region Audio Adjusting the volumePower management Moving around with your TravelMate Disconnecting from the desktopMoving around Preparing the computerTaking the computer home What to bring to short meetingsWhat to bring to long meetings Setting up a home office What to bring with youSpecial considerations Traveling internationally with the computer Traveling with the computerWhat to bring with you Using a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwords Getting to know your TravelMate My computer Page Expanding through options AcerMedia bay modulesConnectivity options Fax/data modem Universal Serial BusPC Card slot Ejecting a PC Card Inserting a PC CardMemory upgrade Upgrade optionsInstalling memory Customizing my computer Launch Manager Using system utilitiesBios Utility My computer Page Nothing appears on the screen Frequently-asked questionsNo audio is heard from the computer Image is not full-screenKeyboard does not respond Want to set up my location to use the internal modemSerial mouse does not work Printer does not workTroubleshooting my computer Using PC-Doctor Troubleshooting tipsError Messages Corrective Action Error messagesError Messages Corrective Action Requesting service International Traveler’s Warranty ITWBefore you call Page Troubleshooting my computer Specifications Page Memory MicroprocessorData storage Display and videoTemperature Weight and dimensionsBattery pack PortsOptions AC adapterAppendix a Specifications Appendix B This appendix lists the general notices of your computer Rsxmgi 1SHIQRSXMGIW Page 0EWIVGSQTPMERGIWXEXIQIRX 0MXLMYQFEXXIVWXEXIQIRX Appendix B Notices Index Qiqsv Evverx