Altec Lansing Speakers Troubleshooting & Solutions for XA3021 Issues

Page 3

MASTER CONTROL

The knob on the wired controller is the master volume control for the speaker system. Turn the knob clockwise to increase the volume and counter-clockwise to decrease the volume.

SYSTEM SPECIFICATIONS

 

Total System Power:

40 Watts (20 Watts RMS)

 

SUBWOOFER

 

 

 

Frequency Response:

35 Hz – 18 kHz

 

Speaker Drivers: One 5.25" long-throw woofer

 

 

 

 

 

 

 

 

Signal to Noise Ratio @ 1 kHz input:

> 76 dB

 

 

 

 

 

 

 

 

POWER REQUIREMENTS

 

 

 

Crossover Frequency:

150 Hz

 

 

 

 

 

 

 

 

 

 

 

 

USA/Canada/and applicable

120 V AC @ 60 Hz

 

System THD (distortion):

< 0.2 % THD @ -10 dB full-

 

 

 

 

 

 

 

 

scale input voltage

 

Latin American countries:

 

 

 

Input Impedance:

10k ohms

 

 

 

 

 

 

 

 

Europe/United Kingdom;

230 V AC @ 50 Hz

 

SATELLITE AMPLIFIED SPEAKERS

 

 

 

applicable Asian countries;

 

 

 

 

 

 

 

 

 

Drivers (per satellite): One 3" full-range driver

 

Argentina, Chile and Uruguay:

 

 

 

 

 

 

 

 

 

 

 

 

ETL / cETL / CE / NOM / IRAM Approved

 

 

 

 

 

 

 

TROUBLESHOOTING TIPS

The answers to most setup and performance questions can be found in the Troubleshooting guide. You can also consult the FAQs in the customer support section of our Web site at www.alteclansing.com. If you still can’t find the information you need, please call our customer service team for assistance before returning the speakers to your retailer under their return policy.

Customer service is available 7 days a week for your convenience. Our business hours are:

Monday to Friday: 8:00 a.m. to 12:00 midnight EST

Saturday & Sunday: 9:00 a.m. to 5:00 p.m. EST

1-800-ALTEC-88 (1-800-258-3288) Email: csupport@alteclansing.com

For the most up-to-date information, be sure to check our Web site at

www.alteclansing.com.

© 2002 Altec Lansing Technologies, Inc.

Designed and engineered in the USA and manufactured in our ISO9002 certified factory. United States Patents 4429181 and 4625328 plus other patents pending.

TROUBLESHOOTING TIPS

SYMPTOM

POSSIBLE PROBLEM

SOLUTION

Can’t insert the

Some of the pins are bent.

Try to gently straighten the pins with tweezers or very small pliers. If this does

wired controller’s

 

not work, contact the Altec Lansing Consumer Support Department for further

DIN connector into

 

instructions.

the subwoofer.

 

 

 

 

 

No LEDs are lit.

Power isn’t turned on.

Press the Power button on the wired controller.

 

 

 

 

Power adapter isn’t connected to the wall outlet and

Disconnect and then reconnect the power adapter to both the wall outlet and

 

subwoofer.

the subwoofer.

 

 

 

 

Surge protector (if used) isn’t powered on.

If the power adapter is plugged into a surge protector, make sure the surge

 

 

protector is switched on.

 

 

 

 

Wired controller isn’t connected to the subwoofer.

Connect the wired controller to the subwoofer.

 

 

 

 

Wall outlet not functioning.

Plug another device into the same jack on the wall outlet to ensure the outlet is working.

 

 

 

Controller

DIN connector not inserted in subwoofer jack.

Verify that the grey-colored DIN connector is firmly inserted into the DIN

doesn’t work.

 

connector jack on the subwoofer.

 

 

 

 

 

Ensure the pins are aligned between the plug and jack.

 

 

 

 

 

Remember, the arrow should be facing up.

 

 

 

No sound from

Power isn’t turned on.

Verify that the subwoofer’s AC power cord is plugged into both the wall

one or more

 

outlet and subwoofer.

speakers.

 

 

 

Verify that the Power button has been pressed and that an EQ LED is illuminated.

 

 

 

 

 

 

Volume is set too low.

Turn the rotary knob to the right to raise the system master volume.

 

 

Check volume level on the video gaming system or alternate audio source

 

 

device, and set at mid-level.

 

 

 

 

Audio cable isn’t connected to audio source.

Connect audio cable from the audio source. Check plug connections on both

 

 

the subwoofer and audio source. Make sure these signal cables are inserted

 

 

firmly into the correct jacks.

 

 

 

 

Audio cable is connected to wrong output on audio

Make sure that a cable connects the output jacks on the audio source to the

 

source.

input jacks on the XA3021’s subwoofer.

 

 

 

 

Problem with audio source device.

Test the speakers with another audio source.

 

 

 

Crackling sound

Bad connection.

Check all cables. Make sure they are connected to the “line-out” or “audio-out”

from speakers.

 

jacks on your audio source device.

 

 

 

 

Problem with your audio source device.

Test the speakers using another audio source (e.g., VCR, DVD, portable CD player,

 

 

cassette player or FM radio).

 

 

 

Sound is distorted.

Volume level set too high.

Decrease the volume level on your XA3021’s wired controller or the volume level

 

 

on your audio source (if possible.)

 

 

 

 

Sound source is distorted.

Try a different sound source like a music CD.

 

 

 

Radio

Too close to a radio tower.

Move your speakers to see if the interference goes away. If not, you may be

interference.

 

able to purchase a shielded stereo cable from your local electronics shop.

 

 

 

No sound from

Subwoofer volume set too low.

Adjust the bass level on the wired digital controller or subwoofer.

subwoofer.

 

 

Sound source has little low-frequency content.

Try a game, movie or song—anything with more prominent bass tones.

 

 

 

 

Low hum from

The AC in your house is at 60 cycles per second, which

Some low hum may be detected when your speaker system is powered on without

subwoofer.

is within the audio frequency of the subwoofer.

an audio source playing, or when the volume is set at an extremely low level.

 

 

 

Loud hum from

Bad connection.

If you are using a surge protector with your XA3021 speaker system,

subwoofer.

 

disconnect and plug the power adapter directly into an AC wall outlet.

 

 

 

 

 

Move your cables. Check to ensure they are making a clear connection.

 

 

 

 

Volume on your audio source device set too high.

Disconnect your stereo cable from the audio source. If the loud hum goes

 

 

away, lower the volume on the audio source.

 

 

 

Not enough bass

Bass setting is too low.

Adjust the bass level on the wired digital controller or subwoofer.

from subwoofer.

 

 

Bad connection.

Verify that all cables are connected properly and are making a clear connection.

 

 

 

 

Too much bass

Bass setting is too high.

Decrease the bass level on the wired digital controller or subwoofer.

from subwoofer.

 

 

 

 

 

Distorted

Subwoofer too close to monitor/TV.

Because the subwoofer IS NOT magnetically shielded, it may cause distortion if it

monitor/TV.

 

is placed too close to your monitor/TV. Move the subwoofer so it’s at least 2 feet

 

 

from your monitor/TV.

 

 

 

3

4

Image 3
Contents XA3021 Powering on Connecting the Power Cord AC Wall SocketBOX Contents HeadphonesMaster Control System SpecificationsTroubleshooting Tips Troubleshooting Tips Symptom Possible Problem SolutionXA3021 Système D’ENCEINTES Audio Pour TV & Jeux Vidéo Conseils DE Dépannage Conseils DE Dépannage Symptôme Problème Possible SolutionContrôle Principal Caractéristiques TechniquesXA3021 Sistema D’ALTOPARLANTI PER Giochi Video ED Audio TV Altoparlanti Satelliti Amplificati Controllo Generale MasterCaratteristiche Tecniche DEL Sistema Requisiti D’ALIMENTAZIONEXA3021 Lautsprechersystem 2.1 FÜR VIDEO-SPIELE & TV-AUDIO Fehlersuche Fehlersuche Symptom Mögliches Problem LösungLautstärkeregelung Systemdaten852 2735-7331 Fax 852

XA3021 specifications

The Altec Lansing XA3021 is a versatile and powerful multimedia speaker system designed to enhance your audio experience. With its sleek design and impressive specifications, it caters to a wide range of audio needs, making it suitable for both casual listeners and audiophiles alike. One of the standout features of the XA3021 is its 2.1 channel setup. This configuration includes two satellite speakers and a powerful subwoofer, designed to deliver rich, full-range sound. The subwoofer is particularly noteworthy, providing deep bass that adds depth to music, movies, and gaming experiences.

The speaker system is equipped with Bluetooth technology, enabling seamless wireless connectivity to a variety of devices such as smartphones, tablets, and computers. This feature allows users to stream music easily from their devices without being tethered by wires, promoting a clean and organized space. For those who prefer a wired connection, the XA3021 also includes a 3.5 mm audio input, ensuring compatibility with a wide range of devices.

One key characteristic of the Altec Lansing XA3021 is its user-friendly design. The control panel is intuitively placed and easily accessible, making it simple to adjust the volume and bass levels to suit individual preferences. Additionally, the compact size of the satellite speakers makes them ideal for smaller spaces, while the overall design complements modern aesthetics.

The construction of the XA3021 is both durable and stylish, featuring high-quality materials that contribute to longevity and an appealing visual presence. Sound clarity is a high priority for Altec Lansing, and this speaker system utilizes advanced audio technologies to ensure that listeners experience crisp highs and balanced mids alongside the robust low frequencies provided by the subwoofer.

The XA3021 is not just about performance; it also includes features that customize the audio experience. For example, it supports various audio formats and is compatible with smart devices, making it versatile for different use cases, whether for gaming, watching movies, or enjoying music.

In conclusion, the Altec Lansing XA3021 stands out as a reliable multimedia speaker system, combining stylish design, versatile connectivity options, and impressive audio performance. Whether you are an avid gamer, a movie enthusiast, or just someone who enjoys listening to music, the XA3021 promises to elevate your audio experience with its rich sound and user-friendly features.