Contact Information

You can select the Copy resolution for your type of original. The default setting is auto, which is used for originals that contain both text and photographs.

Text is used for originals containing only text. Photo is used for copying photographs.

The fax machine is hearing aid compatible

When programming emergency numbers and making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

Perform these activities in the off-peak hours, such as early morning or late evening.

Brother Customer Service is open 24 hours, 7 days a week. Brother has also installed an easy-to-use-fax-back system so you can get instant results. This system is also open 24 hours. If you have any questions, you can visit the Frequently Asked Question page at http://solutions.brother.com. If you would like to speak to someone in person, you may reach them using the following numbers:

USA- 1-800-521-2846

Canada- 1-877-BROTHER (276-8437)

Montreal- (514) 685-6464

If you prefer to ask questions by email, their address is bsc-master@brother.co.jp