iRobot Robot owner manual Miscellaneous Troubleshooting

Page 20

Troubleshooting

Dirt Dog will tell you when something is wrong with a two-tone “uh-oh” sound followed by beeping. Refer to the chart below to resolve Dirt Dog’s problem. If the problem is not resolved, visit www.irobot.com/support.

Number of

Likely cause

What to do

beeps after

 

 

“uh-oh”

 

 

No beeps

A wheel is stuck or is not

Pick up the robot, place it down securely on the floor and touch

 

touching the ground

the clean button to restart the cycle.

1

The main brushes cannot

Turn over Dirt Dog and remove the brush guard by pushing the

 

turn

two yellow tabs. Remove the brushes, clear any obstructions,

 

 

and replace them again. (See page 20)

2

The side brush cannot

Turn over Dirt Dog. Look to see if something is wrapped around

 

turn

the side brush. Remove the side brush with a screw driver and

 

 

check for string or hair that may be wrapped around it.

4

A wheel motor cannot run

Your Dirt Dog may be stuck or something may be wrapped

 

 

around a wheel. Look for something wrapped around the

 

 

wheels. Push them in and out and make sure they turn easily.

5

The cliff sensors have

Turn over Dirt Dog and clear any debris that might be caught

 

failed or are blocked

underneath the front bumper in the cliff sensors. You can also

 

 

use compressed air to clean them out.

6

Wheel obstruction or

Turn over Dirt Dog and remove any obstructions that prevent

 

robot attempting to drive

the wheels from seating all the way up into Dirt Dog’s body.

 

over an obstacle

Also, remove any obstacles that Dirt Dog could drive over.

7 or 8

Not applicable

Dirt Dog’s beep codes do not include 7 or 8 beeps. If you are

 

 

getting an error with 7 or 8 beeps, try counting again or contact

 

 

iRobot Customer Care.

9

Sensor error

Please contact iRobot Customer Care.

10

Dirt Dog is stuck

Pick up Dirt Dog and start it again somewhere else. Use a

 

 

virtual wall or other barrier to keep Dirt Dog away from the

 

 

place it got stuck.

Miscellaneous Troubleshooting

Problem

Likely cause

What to do

Dirt Dog’s Power light

Battery not seated

Remove Dirt Dog’s battery by pushing the side clips and re-

will not illuminate

correctly

insert the battery making sure you hear an audible click.

Dirt Dog is not

Bin is full

Empty the bin and clean Dirt Dog’s brushes.

picking up debris

 

(See page 20)

Dirt Dog does not

Power supply not

Ensure that the power supply is correctly connected to the

charge

plugged in

wall, to the Home Base, and to Dirt Dog. Dirt Dog’s charger

 

 

and Home Base will each illuminate a solid green light when

 

 

plugged into a power source.

Dirt Dog backs

Dirty cliff sensors

Use compressed air to clean out Dirt Dog’s cliff sensors.

up frequently and

 

(See page 19)

behaves erratically

 

 

TIP: If you notice that Dirt Dog is sitting on its Home Base and the Power light is not illuminated, then clean the charging contacts on the bottom of the robot.

20iRobot Dirt Dog Owner’s Manual

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Contents Save 15% Important Safety Instructions General Safety InstructionsPage Important Tips For Best PerformanceTable of Contents Bottom View AnatomyTop View Cleaning Pattern Cleaning System Floor SurfacesBattery Storage and Charging Battery LifeCleaning Time Hour Refresh ChargeCharging Lights Battery Installation Range AdjustmentHome Base optional accessory Home Base LocationRemote Control optional accessory Setting Schedules Scheduler Remote Control optional accessorySetting the Time Page Sending Schedules Scheduled Changing Schedules Deleting SchedulesMaintenance Clean Dirt Dog’s brushesTroubleshooting Miscellaneous TroubleshootingIRobot Customer Care IRobot Customer Care HoursGet iRobot accessories at Or visit store.irobot.com