Linksys ADSL2MUE manual Appendix a Troubleshooting, Common Problems and Solutions

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ADSL2MUE Modem with USB and Ethernet

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” Provided are possible solutions to problems that may occur during the installation and operation of the Modem. Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys website at www.linksys.com/international.

Common Problems and Solutions

1.I need to set a static IP address on a computer.

You can assign a static IP address to a computer by performing the following steps:

•For Windows 98 and Me:

1.Click Start, Settings, and Control Panel. Double-click Network.

2.In The following network components are installed box, select the TCP/IP-> associated with your Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it and click the Properties button.

3.In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a unique IP address that is not used by any other computer on the network connected to the Modem. Make sure that each IP address is unique for each computer or network device.

4.Click the Gateway tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP address of the Modem. Click the Add button to accept the entry.

5.Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.

6.Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network window.

7.Restart the computer when asked.

•For Windows 2000:

1.Click Start, Settings, and Control Panel. Double-click Network and Dial-Up Connections.

2.Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option.

3.In the Components checked are used by this connection box, highlight Internet Protocol (TCP/IP), and click the Properties button. Select Use the following IP address option.

4.Enter a unique IP address that is not used by any other computer on the network connected to the Modem.

5.Enter the Subnet Mask, 255.255.255.0.

6.Enter the Default Gateway, 192.168.1.1 (Modem’s default IP address).

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents ADSL2 Modem How to Use this Guide Copyright and TrademarksWord definition Table of Contents ADSL2MUE Modem with USB and Ethernet Front Panel Back PanelPPPoA Introduction WelcomeWhat’s in this Guide? Introduction What’s in this Guide? USB Getting to Know the ADSL2 ModemDSL Connecting the ADSL2 Modem Connecting the Modem using an Ethernet ConnectionOverview USB Connection Connecting the Modem using a USB ConnectionWindows XP Installing the USB Driver2000 Search Select CD-ROM drives, and click Next Windows2000 Search Results On the Driver Files Search Results screen, click NextMe Locating Software Windows Millennium12 98 Search 16 98 Install Best Driver Installation is complete Configuring the ADSL2 Modem Setup Tab Basic SetupInternet Setup RFC 1483 Bridged Dynamic IP RFC 2516 PPPoE Bridged Mode Only Modem Password Administration Tab SecurityFactory Default DiagnosticsStatus Tab Modem Status Tab Firmware Upgrade14 Local Network Status Tab Local NetworkAppendix a Troubleshooting Common Problems and SolutionsNeed to set a static IP address on a computer ADSL2MUE Modem with USB and Ethernet To start over, I need to set the Modem to factory default Need to upgrade the firmwareMy DSL service’s PPPoE is always disconnecting Is IPSec Passthrough supported by the Modem? Frequently Asked QuestionsPower LED flashes continuously Where is the Modem installed on the network?Can the Modem act as my Dhcp server? Is the Modem cross-platform compatible?ADSL2MUE Modem with USB and Ethernet Appendix B Upgrading Firmware Figure B-1 Upgrade FirmwareAppendix C Glossary ADSL2 Modem with USB and Ethernet ADSL2 Modem with USB and Ethernet ADSL2 Modem with USB and Ethernet ADSL2 Modem with USB and Ethernet ADSL2 Modem with USB and Ethernet ADSL2 Modem with USB and Ethernet Appendix D Specifications Warranty Appendix E Warranty InformationFCC Statement Appendix F Regulatory InformationSafety Notices EC Declaration of Conformity European Community Appendix G Contact Information Europe Mail AddressOutside of Europe Mail Address

ADSL2MUE specifications

The Linksys ADSL2MUE is a versatile and robust ADSL modem that caters to both home and small business needs. It is designed to provide a reliable high-speed internet connection over a standard telephone line, making it an essential device for users in areas where cable or fiber connections are not available. This modem is equipped with advanced capabilities to effectively support ADSL2 and ADSL2+ technologies, which significantly enhance the performance and quality of internet connections.

One of the standout features of the Linksys ADSL2MUE is its ability to achieve downstream speeds of up to 24 Mbps and upstream speeds of up to 1 Mbps, which allows for a seamless online experience. The modem operates efficiently on both ADSL and ADSL2+ lines, adapting to available bandwidth conditions to optimize performance. This versatility makes it a suitable option for a variety of applications, including streaming, gaming, and video conferencing.

The device utilizes a built-in Ethernet port that enables easy connection to a router or switch, facilitating the sharing of internet access among multiple devices within a network. This feature is particularly important in today’s connected world, where numerous devices often rely on a single internet source. Additionally, the Linksys ADSL2MUE supports Network Address Translation (NAT), which enhances security by allowing multiple devices to share a single public IP address.

When it comes to installation and configuration, the ADSL2MUE is designed for convenience. The process is simple and can be achieved through a web-based interface, which provides users with an intuitive means of managing settings and monitoring connection status. The modem also includes a built-in firewall that further secures the network against external threats.

In terms of build and design, the Linksys ADSL2MUE is compact and lightweight, making it easy to fit into various setups without consuming excessive space. This design is in line with Linksys's reputation for creating user-friendly and aesthetically pleasing networking equipment.

Overall, the Linksys ADSL2MUE modem stands out for its advanced ADSL technologies, high-speed internet capabilities, ease of installation, and robust security features, making it a reliable choice for users seeking a dependable internet connection in a variety of environments. Its balanced features and practical design ensure that it meets the demands of modern internet usage effectively.
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