The Alcatel-Lucent
5580 HNM in Action
Devices and services involve various management operations, including service provisioning, security, traffic policing and troubleshooting. These need to be controlled by operators, customer support personnel or even by customers themselves. The Alcatel- Lucent 5580 HNM is a full-fledged management system, operated via graphical user interface. As shown in Figure 4, it can also serve as a manage- ment hub, performing operations on behalf of OSS applications, including provisioning or traffic policing, or from customer support or customer self-care solutions.
Intelligent Policy Engine
An intelligent policy engine is implemented to provide a high level of automation for day-to-day operations, including initial device activation and configuration, configuration updates, proactive maintenance and trou- bleshooting. Detailed reporting is provided to inform operators of the state of a given policy — typically statistics on successfully executed actions, aborted actions or on-going retries.
Multiple Device Activation Scenarios
“Zero-touch” activation offers your subscribers the ability to activate new devices simply and easily. The objective of the initial device activation is to give the device access to your Internet network, configure the device for the services subscribed and enable the Alcatel-Lucent 5580 HNM to take over device management.
The Alcatel-Lucent 5580 HNM supports three main device activation scenarios, allowing you to choose those that best suit your needs, with easy adaptation as your services and processes evolve.
Figure 4. The Alcatel-Lucent 5580 HNM Serving as a Digital Home Management Hub
User Database
AAA Infrastructure
Service Provisioning
Fault Management
OSS Applications
Web Services
Customer
Support
Platform
Integration
CSR
Management | | Policy |
Actions | | Engine |
| | |
Device Model
Soundbound Interface
Device Management Mass Operations, etc.
Operator
Self Installation
Customer Self-Care
Customer
TR-069 TR-111 SNMP
Home
Network
RGW, STB, VoIP Phones,
WiMAX Subscriber Stations, Femto Cell, etc.
8 Alcatel-Lucent 5580 Home Network Manager