D-Link DWL-2000AP manual Troubleshooting

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Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and operation of the DWL-2000AP Wireless Access Point. We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems.

Note: It is recommended that you use an Ethernet connection to

configure the DWL-2000AP Wireless Access Point.

1.The computer used to configure the DWL-2000AP cannot access the Configuration menu.

Check that the Ethernet LED on the DWL-2000AP is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted.

Check that the Ethernet Adapter is working properly. Please see item 3 (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that the drivers are loaded properly.

Check that the IP Address is in the same range and subnet as the DWL-2000AP. Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual.

Note: The IP Address of the DWL-2000AP is 192.168.0.50. All the computers on the network must have a unique IP Address in the same range, e.g., 192.168.0.x. Any computers that have identical IP Addresses will not be visible on the network. They must all have the same subnet mask, e.g., 255.255.255.0

Do a Ping test to make sure that the DWL-2000AP is responding. Go to Start>Run>Type Command>Type ping 192.168.0.50. A successful ping will show four replies.

Note: If you have changed the default IP Address, make sure to ping the correct IP Address assigned to the DWL-2000AP.

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Contents
DWL-2000AP Contents Package Contents Introduction WPAConnections LEDs Features Wireless Basics Wireless Basics Standards-Based Technology Installation Considerations Link AirPlus Xtreme G DWL-2000AP Getting StartedLink AirPro DWL-G650 Setting up a Wireless Getting StartedUsing the Configuration Menu Home WizardHome Wireless ChannelKey Type- Select HEX or Ascii KeysHome LAN IP Address Subnet Mask Gateway ApplyAdvanced Mode Wireless Client mode Using the Configuration Menu Tools Admin Save Settings to Load Settings fromRestore to Factory Tools SystemFirmware Upgrade Tools FirmwareStatus Device Info Status LogStatus Stats HelpUsing the Network Setup Wizard in Windows XP Networking BasicsNetworking Basics Enter a Computer description and a Computer name optional Networking Basics Networking Basics Next Networking Basics Naming your Computer  Right-click on My ComputerChecking the IP Address in Windows XP Computer nameAssigning a Static IP Address in Windows XP/2000 Control PanelConnections PropertiesAssigning a Static IP Address Windows XP/2000  Click PropertiesAssigning a Static IP Address with Macintosh OSX  Click Apply NowSystem Preferences Selecting a Dynamic IP Address with Macintosh OSX Select Built-in Ethernet Checking the Wireless Connection by Pinging in Windows Me Checking the Wireless Connection by Pinging in Windows XPTroubleshooting Default  Go to Start My Computer Properties  Select ManagerTroubleshooting AdaptersWhy does my wireless connection keep dropping? Why can’t I get a wireless connection?Forgot my encryption key Reset Resetting the DWL-2000AP to Factory Default SettingsTechnical Specifications Technical Specifications Media Access Control Power InputWeight WarrantyTechnical Support Warranty and Registration Page Important Note