D-Link DCM-202 manual Problem I cannot access my e-mail or Internet service

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Problem: “I cannot access my e-mail or Internet service.” (continued)

3 Power cycle the cable modem by unplugging the power adapter from its electrical outlet and then plugging it back into the outlet. Then try accessing the Internet.

4 Power cycle the computer

a Power off the computer.

b Unplug the computer from its electrical outlet or surge protector and then plug it back into the electrical outlet or surge protector.

c Try accessing the Internet.

5 Call your cable operator to verify that their service is two-way. This cable modem is designed for use with two-way cable plants.

6 If you are using a cable line splitter so that you can connect the cable modem and a television at the same time, try removing the splitter and reconnecting the cables so that the cable modem is connected directly to the cable wall jack. Then try accessing the Internet.

7 The NIC might be malfunctioning. Refer to its documentation for troubleshooting information.

8 Check for a resource conflict (Windows users only). To do this:

a Right-click the My Computer icon on the Windows desktop. b Click Properties.

c Click the Device Manager tab and look for a yellow exclamation point or red X over the NIC in the Network adapters field. If you see either, you have an IRQ conflict. To correct this, refer to the manufacturer’s documentation that came with your NIC.

9 Make sure that TCP/IP is the default protocol in use by your computer. a Release and renew the computer’s IP address.

To release and renew the IP address for the Windows 95, Windows 98, and Windows Me operating systems:

1 Click Start and click Run.

2 Type winipcfg in the Open field and click OK. The IP Configuration screen appears.

3 In the Ethernet Adapter Information group area, click the drop down arrow and select the D-Link USB/Ethernet Broadband Cable Modem.

4 Click Release. The IP address changes to 0.0.0.0.

5 Click Renew to refresh the IP address. The refreshed address may or may not be the same as the original IP address.

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Contents Link DCM-202 Contents Package Contents System Requirements for Configuration Before installing the modem Local Cable Network ServicePrepare Your Workspace for the Cable Modem Installation Serial Number S/N RF and ETH MACPrepare Your Workspace for the Cable Modem Installation Introduction Features Decide Which Installation Process to UseInstalling the Cable Modem Using the Ethernet Port Verify the TCP/IP Protocol Configuration Configuring TCP/IP on the Windows 2000 Operating Systems To configure TCP/IP on your Windows 2000 PCTo configure TCP/IP on a Macintosh Configuring TCP/IP on a Macintosh ComputerTo configure TCP/IP on your Windows NT 4.0 PC Problem I cannot access my e-mail or Internet service Connecting the Cable ModemTroubleshooting the Ethernet Installation Problem I cannot access my e-mail or Internet service Click Command Prompt Installing the Cable Modem Using the USB Port Installing the Hardware Cable Modem and Power Adapter To install the hardwareInstalling the Software Drivers Installing the Software Drivers Windows 98 OSInstalling the Software Drivers Windows 98 OS \Drivers\Installing the Software Drivers Windows 98 OS Installing the Software Drivers Windows 2000 OS \Drivers\ Installing the Software Drivers Windows 2000 OS Installing the Software Drivers Windows Me OS Add New Hardware Wizard screen appearsInstalling the Software Drivers Windows Me OS Troubleshooting the USB Installation Click Control Panel Page Cable Modem Front and Rear Panels Front Panel LEDsCable PowerWhat the LED Activity Means StatusBack Panel Connectors Reset PowerTechnical Specifications InterfaceOSS LED Contacting Technical Support Link Technical Support over the InternetWarranty Page Important Note Registration
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DCM-202 specifications

The D-Link DCM-202 is a reliable USB/Ethernet broadband cable modem designed to provide high-speed internet access for home and small office users. Known for its robust performance and ease of use, this modem is ideally suited for cable internet service, making it a preferred choice for many consumers looking to enhance their digital connectivity.

One of the standout features of the DCM-202 is its compatibility with most major cable internet service providers, ensuring seamless integration into existing network setups. The modem supports DOCSIS 2.0 technology, which allows for faster download and upload speeds compared to previous standards. By leveraging advanced data modulation techniques, it delivers reliable performance that can meet the demands of multiple users streaming, gaming, or downloading large files simultaneously.

Equipped with both USB and Ethernet ports, the DCM-202 offers flexibility in connectivity. Users have the option to connect their computers or routers directly via USB for a simple plug-and-play experience, or utilize the Ethernet port for a more traditional wired connection. This dual capability makes it an attractive choice for various networking needs, adapting to different systems and preferences.

The modem features a sleek and compact design, making it easy to fit into any workspace without taking up excessive space. Its LED indicators provide at-a-glance feedback on the status of the internet connection, power, and data transfer activities, allowing users to troubleshoot any issues quickly.

The DCM-202 also incorporates built-in security features, such as a firewall, to protect users from unwanted intrusions and cyber threats. This is essential for safeguarding sensitive personal information while using the internet. Additionally, the modem’s firmware can be updated easily, ensuring users always have access to the latest security and performance enhancements.

In terms of installation, the D-Link DCM-202 is designed for user-friendliness. Most users can have it up and running in minutes, thanks to straightforward step-by-step guides provided in the packaging and online support resources. This ease of setup, combined with its solid performance, makes the DCM-202 a popular choice for those looking to establish or upgrade their home or small office internet presence. Overall, the D-Link DCM-202 is a versatile and durable modem that meets the demands of today's internet users.