D-Link DCM-202 manual Contacting Technical Support, Link Technical Support over the Internet

Page 35

Contacting Technical Support

You can find the most recent software and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States for the duration of the warranty period on this product.

U.S. customers can contact D-Link technical support through our web site, or by phone.

D-Link Technical Support over the Telephone: (877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

http://support.dlink.com

When contacting technical support, please provide the following information:

Serial number of the unit (Bottom of unit)

Model number or product name

Software type and version number

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Contents Link DCM-202 Contents Package Contents System Requirements for Configuration Serial Number S/N RF and ETH MAC Local Cable Network ServicePrepare Your Workspace for the Cable Modem Installation Before installing the modemPrepare Your Workspace for the Cable Modem Installation Introduction Decide Which Installation Process to Use FeaturesInstalling the Cable Modem Using the Ethernet Port Verify the TCP/IP Protocol Configuration To configure TCP/IP on your Windows 2000 PC Configuring TCP/IP on the Windows 2000 Operating SystemsTo configure TCP/IP on a Macintosh Configuring TCP/IP on a Macintosh ComputerTo configure TCP/IP on your Windows NT 4.0 PC Problem I cannot access my e-mail or Internet service Connecting the Cable ModemTroubleshooting the Ethernet Installation Problem I cannot access my e-mail or Internet service Click Command Prompt Installing the Cable Modem Using the USB Port To install the hardware Installing the Hardware Cable Modem and Power AdapterInstalling the Software Drivers Windows 98 OS Installing the Software Drivers\Drivers\ Installing the Software Drivers Windows 98 OSInstalling the Software Drivers Windows 98 OS Installing the Software Drivers Windows 2000 OS \Drivers\ Installing the Software Drivers Windows 2000 OS Add New Hardware Wizard screen appears Installing the Software Drivers Windows Me OSInstalling the Software Drivers Windows Me OS Troubleshooting the USB Installation Click Control Panel Page Front Panel LEDs Cable Modem Front and Rear PanelsStatus PowerWhat the LED Activity Means CableReset Power Back Panel ConnectorsInterface Technical SpecificationsOSS LED Link Technical Support over the Internet Contacting Technical SupportWarranty Page Important Note Registration
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DCM-202 specifications

The D-Link DCM-202 is a reliable USB/Ethernet broadband cable modem designed to provide high-speed internet access for home and small office users. Known for its robust performance and ease of use, this modem is ideally suited for cable internet service, making it a preferred choice for many consumers looking to enhance their digital connectivity.

One of the standout features of the DCM-202 is its compatibility with most major cable internet service providers, ensuring seamless integration into existing network setups. The modem supports DOCSIS 2.0 technology, which allows for faster download and upload speeds compared to previous standards. By leveraging advanced data modulation techniques, it delivers reliable performance that can meet the demands of multiple users streaming, gaming, or downloading large files simultaneously.

Equipped with both USB and Ethernet ports, the DCM-202 offers flexibility in connectivity. Users have the option to connect their computers or routers directly via USB for a simple plug-and-play experience, or utilize the Ethernet port for a more traditional wired connection. This dual capability makes it an attractive choice for various networking needs, adapting to different systems and preferences.

The modem features a sleek and compact design, making it easy to fit into any workspace without taking up excessive space. Its LED indicators provide at-a-glance feedback on the status of the internet connection, power, and data transfer activities, allowing users to troubleshoot any issues quickly.

The DCM-202 also incorporates built-in security features, such as a firewall, to protect users from unwanted intrusions and cyber threats. This is essential for safeguarding sensitive personal information while using the internet. Additionally, the modem’s firmware can be updated easily, ensuring users always have access to the latest security and performance enhancements.

In terms of installation, the D-Link DCM-202 is designed for user-friendliness. Most users can have it up and running in minutes, thanks to straightforward step-by-step guides provided in the packaging and online support resources. This ease of setup, combined with its solid performance, makes the DCM-202 a popular choice for those looking to establish or upgrade their home or small office internet presence. Overall, the D-Link DCM-202 is a versatile and durable modem that meets the demands of today's internet users.