Verify Cable Connections

If you do not see any items branching out after double-clicking “Network adapters,” your Network Adapter has not been properly installed. Start at the beginning of the guide and follow all the steps for this computer.

If you see symbols such as a yellow exclamation point or red “X” over the icon adjacent to “D-Link DGE-528T Gigabit Ethernet PCI Adapter,” your adapter is not installed properly or may have a problem. Double-click the “D-LinkDGE-528T Gigabit Ethernet PCI Adapter” to read the explanation of the problem. This information will be helpful if you require technical support from D-Link.

Check to see that the computer(s) you are troubleshooting are properly connected. Each computer must be connected from its DGE-528T with Category 5 UTP cables. Examine the Network cables and ensure that they have not been damaged by walking-on, rolling over with chairs, or closed in doors. Additionally, make note of and alleviate any possible electromagnetic interference that may be affecting your network.

Your network cables can be plugged into any port on your hub except the “Uplink” port. The “Uplink” port is only used when connecting your hub to another hub or switch.

Understanding Indicators

Your DGE-528T has indicators or lights that can give you information about your network traffic and help you determine problems when troubleshooting.

Your DGE-528T have two indicators labeled “ACT” and “LINK” on their back panels. A steady green “LINK” light indicates a good connection with the switch. A flashing green “ACT” light indicates that the Network Adapter is sending or receiving data.

Pinging your DGE-528T Card

Follow these steps to Ping a device:

Ping is the acronym for Packet Internet Groper (PING), a utility to determine if a specific IP address is accessible. It works by sending a packet to the specified address and waiting for a reply. Ping is primarily used to troubleshoot Internet connections. By sending out a ping, you are verifying that a specific computer is available. Since all computers on the network must have a unique IP address, getting a reply means that a computer is on the network and that they can communicate. If they can communicate, then the hardware and cabling is probably okay. If you cannot ping another computer, then there is probably a problem with the hardware. Check the cabling and adapter installation. If you are unable to network, even when you receive a reply to your ping, it is probably a software configuration issue. Verify that all the settings are correct.