D-Link manual Computer does not recognize the DWA-552 Wireless Adapter

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Section 5 - Troubleshooting

5.The computer does not recognize the DWA-552 Wireless Adapter.

Make sure that the DWA-552 Wireless Adapter is properly seated in the computer’s PCI slot.

If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded. To remove the drivers, do the following:

A.Under Tools > select Folder Options… > select View > under Hidden files and folders > select Show hidden files and folders.

B.Uncheck Hide extension for known file types > click on Apply

C.Search for previously loaded driver files. Remove these files from the INF and SYSTEM (DRIVERS) folders in the Windows directory. Note: Windows® XP and 2000 will rename .inf files that have not received WHQL certification into oem.inf files (e.g., oem1.inf).

6.The computer with the DWA-552 installed is unable to connect to the wireless network and/or the Internet.

Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the broadband connection.

Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables are firmly connected.

Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the network.

D-Link DWA-552 User Manual

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Contents Page Table of Contents ProductPackageOverviewContents Introduction Features LEDs Hardware OverviewInstallation Remove Existing InstallationsGetting Started Disable Other Wireless Adapters Installation Wireless Installation Considerations Click Install Drivers Adapter InstallationInstallation Click Continue Anyway Installation Configuration Link Wireless Connection ManagerDouble-click the Wireless Connection Ssid MAC Wireless NetworksNew Button Modify Delete Activate My Wireless NetworksAdd Profile Modify Profile Support About Windows XP Configuration Utility Disabling The Windows XP Utility Choose a Wireless Network window click Change AdvancedConfiguration What is WEP? Wireless SecurityWhat is WPA? Using the D-Link Wireless Connection Manager Configure WEPSelect WEP under Set Security Option Using the Windows XP Utility Wireless Security Configure WPA/WPA2 Passphrase Select WPA/WPA2 Passphrase under Set Security Option Configure WPA/WPA2 Passphrase Wireless Security Configure WPA/WPA2 Troubleshooting Right-click on D-Link DWA-552 Wireless Desktop Adapter Cannot connect to the access point or the wireless router DWA-552 Power and Link lights are not onForgot my encryption key Uncheck Hide extension for known file types click on Apply Computer does not recognize the DWA-552 Wireless AdapterHow can I troubleshoot distance issues using the DWA-552? Wireless Basics Wireless Local Area Network Wlan What is Wireless?Wireless Personal Area Network Wpan HomeSmall Office and Home Office Eliminate Interference Centralize your router or Access PointSecurity Wireless ModesCheck your IP address Networking BasicsStep Highlight Internet Protocol TCP/IP and click Properties StepDimensions Technical SpecificationsPhone Support Contacting Technical SupportLimited Warranty WarrantyNon-Applicability of Warranty Limited Software WarrantyDisclaimer of Other Warranties What Is Not CoveredCopyright Statement Limitation of LiabilityGoverning Law TrademarksCE Mark Warning FCC StatementFCC Radiation Exposure Statement Industry Canada Notice Radiation Exposure StatementRegistration

DWA-55 specifications

The D-Link DWA-55 is a high-performance wireless adapter designed to provide seamless connectivity for desktop PCs that lack integrated Wi-Fi capabilities. Operating on the 802.11n standard, this device enhances network speeds and offers improved range compared to its predecessors, making it an ideal choice for users looking to upgrade their desktop systems.

One of the standout features of the DWA-55 is its ability to deliver wireless speeds of up to 300 Mbps. This speed allows users to stream high-definition videos, engage in online gaming, and transfer large files with minimal interruptions. The dual-band capability means that users can connect to both 2.4 GHz and 5 GHz frequencies, providing flexibility and reducing interference from other devices. The adapter automatically selects the best frequency band based on network conditions, ensuring optimal performance at all times.

Equipped with MIMO (Multiple Input, Multiple Output) technology, the DWA-55 improves signal quality and range. MIMO utilizes multiple antennas to transmit and receive more data simultaneously, enhancing throughput and reliability. This makes it particularly valuable in environments where obstacles or interference might weaken the wireless signal.

Installation of the DWA-55 is straightforward, thanks to the included setup wizard, which guides users through the process of configuration. The device is compatible with various operating systems, ensuring that it can work with most desktops, whether running Windows, Linux, or other platforms.

Security is also a top priority for the DWA-55, which supports the latest WPA and WPA2 encryption standards. This ensures that users’ data remains secure while they browse the internet or conduct online transactions, providing peace of mind in an increasingly digital world.

In addition to its technical features, the DWA-55 boasts a compact design that fits seamlessly into the desktop environment. Its sleek profile does not obstruct adjacent ports, allowing for flexibility in connectivity.

Overall, the D-Link DWA-55 is an excellent wireless adapter that combines speed, reliability, and security, making it a preferred choice for users looking to enhance their desktop's connectivity options without sacrificing performance. Whether for casual web browsing or more demanding applications, the DWA-55 delivers a robust and user-friendly solution.