D-Link DWA-55 Cannot connect to the access point or the wireless router, Forgot my encryption key

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Section 5 - Troubleshooting

2.I cannot connect to the access point or the wireless router.

Make sure that the SSID on the DWA-552 desktop adapter is exactly the same as the SSID on the Access Point or wireless router.

Move the DWA-552 and Access Point or Wireless router into the same room and then test the wireless connection.

Disable all security settings. (WEP, MAC Address Control, AES)

Make sure that the Radio is not locked down to a different frequency

Turn off your Access Point and the computer with the DWA-552. Turn on the Access Point, and then turn on the computer with the DWA-552.

Refresh the DWA-552 Utility

3.The DWA-552 Power and Link lights are not on.

Check to see if the DWA-552 desktop adapter is firmly inserted into the PCI slot of your laptop computer.

4.I forgot my encryption key.

Reset the Access Point to its factory default settings and restore the DWA-552 Wireless Desktop Adapter to the factory default settings. The default settings are listed in the Configuration section in this manual.

D-Link DWA-552 User Manual

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Contents Page Table of Contents ProductPackageOverviewContents Introduction Features Hardware Overview LEDsGetting Started InstallationRemove Existing Installations Disable Other Wireless Adapters Installation Wireless Installation Considerations Adapter Installation Click Install DriversInstallation Click Continue Anyway Installation Double-click the Wireless Connection ConfigurationLink Wireless Connection Manager Wireless Networks Ssid MACMy Wireless Networks New Button Modify Delete ActivateAdd Profile Modify Profile Support About Windows XP Configuration Utility Choose a Wireless Network window click Change Advanced Disabling The Windows XP UtilityConfiguration Wireless Security What is WEP?What is WPA? Configure WEP Using the D-Link Wireless Connection ManagerSelect WEP under Set Security Option Using the Windows XP Utility Wireless Security Configure WPA/WPA2 Passphrase Select WPA/WPA2 Passphrase under Set Security Option Configure WPA/WPA2 Passphrase Wireless Security Configure WPA/WPA2 Troubleshooting Right-click on D-Link DWA-552 Wireless Desktop Adapter Forgot my encryption key Cannot connect to the access point or the wireless routerDWA-552 Power and Link lights are not on Computer does not recognize the DWA-552 Wireless Adapter Uncheck Hide extension for known file types click on ApplyHow can I troubleshoot distance issues using the DWA-552? Wireless Basics What is Wireless? Wireless Local Area Network WlanSmall Office and Home Office Wireless Personal Area Network WpanHome Centralize your router or Access Point Eliminate InterferenceWireless Modes SecurityNetworking Basics Check your IP addressStep Step Highlight Internet Protocol TCP/IP and click PropertiesTechnical Specifications DimensionsContacting Technical Support Phone SupportWarranty Limited WarrantyLimited Software Warranty Non-Applicability of WarrantyWhat Is Not Covered Disclaimer of Other WarrantiesTrademarks Limitation of LiabilityGoverning Law Copyright StatementFCC Radiation Exposure Statement CE Mark WarningFCC Statement Radiation Exposure Statement Industry Canada NoticeRegistration

DWA-55 specifications

The D-Link DWA-55 is a high-performance wireless adapter designed to provide seamless connectivity for desktop PCs that lack integrated Wi-Fi capabilities. Operating on the 802.11n standard, this device enhances network speeds and offers improved range compared to its predecessors, making it an ideal choice for users looking to upgrade their desktop systems.

One of the standout features of the DWA-55 is its ability to deliver wireless speeds of up to 300 Mbps. This speed allows users to stream high-definition videos, engage in online gaming, and transfer large files with minimal interruptions. The dual-band capability means that users can connect to both 2.4 GHz and 5 GHz frequencies, providing flexibility and reducing interference from other devices. The adapter automatically selects the best frequency band based on network conditions, ensuring optimal performance at all times.

Equipped with MIMO (Multiple Input, Multiple Output) technology, the DWA-55 improves signal quality and range. MIMO utilizes multiple antennas to transmit and receive more data simultaneously, enhancing throughput and reliability. This makes it particularly valuable in environments where obstacles or interference might weaken the wireless signal.

Installation of the DWA-55 is straightforward, thanks to the included setup wizard, which guides users through the process of configuration. The device is compatible with various operating systems, ensuring that it can work with most desktops, whether running Windows, Linux, or other platforms.

Security is also a top priority for the DWA-55, which supports the latest WPA and WPA2 encryption standards. This ensures that users’ data remains secure while they browse the internet or conduct online transactions, providing peace of mind in an increasingly digital world.

In addition to its technical features, the DWA-55 boasts a compact design that fits seamlessly into the desktop environment. Its sleek profile does not obstruct adjacent ports, allowing for flexibility in connectivity.

Overall, the D-Link DWA-55 is an excellent wireless adapter that combines speed, reliability, and security, making it a preferred choice for users looking to enhance their desktop's connectivity options without sacrificing performance. Whether for casual web browsing or more demanding applications, the DWA-55 delivers a robust and user-friendly solution.