D-Link DWL-6000AP manual Contacting Technical Support

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Contacting Technical Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our web site, or by phone.

Technical Support for customers within the United States:

D-Link Technical Support over the Telephone:

(877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

http://support.dlink.com

Technical Support for customers within Canada: D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

When contacting technical support, please provide the following information:

•Serial number of the unit

•Model number or product name

•Software type and version number

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Contents Link AirProTM Contents Package Contents Introduction Reset MDI RJ-45 Ethernet Port ConnectionsPage Wireless Basics LedsWireless Basics Standards-Based Technology Installation Considerations Getting Started IP AddressGetting Started Using the Configuration Menu Factory Default Settings for the DWL-6000APHome Wizard Using the Configuration MenuHome Wireless Using the Configuration Menu Home Wireless Using the Configuration Menu Advanced Performance Advanced Filters Wireless Access Settings Using the Configuration Menu Advanced Filters Wlan Partition Using the Configuration Menu Advanced Encryption Using the Configuration Menu Tools Admin Tools SystemUsing the Configuration Menu Tools Firmware Tools MiscUsing the Configuration Menu Run Tftp Program Tftp Program Status Device InfoUsing the Configuration Menu Status Stats HelpUsing the Network Setup Wizard in Windows XP Networking BasicsNetworking Basics Enter a Computer description and a Computer name optional Networking Basics Networking Basics Networking Basics Network Setup Wizard Naming your Computer Right-click on My ComputerChecking the IP Address in Windows XP Computer nameAssigning a Static IP Address in Windows XP/2000 Network Connections Assigning a Static IP Address Windows XP/2000 Assigning a Static IP Address with Macintosh OSX Select Built-in EthernetSelecting a Dynamic IP Address with Macintosh OSX Checking the Wireless Connection by Pinging in Windows Me Checking the Wireless Connection by Pinging in Windows XPAdding and Sharing Printers in Windows XP Other Networking TasksStart Printers Faxes Click on Add a printer Adding a local printer Select Local printer attached to this computerAdding a local printer Adding a local printer Sharing a network printer Go to Start Printers and FaxesNetworking Basics Sharing a network printer Select Browse for a printer Go to Start Printers and Faxes Sharing an LPR printer Address and the Port Networking Basics Sharing an LPR printer Click Have Disk This screen will display informa- tion about your printer Troubleshooting Default My Computer Troubleshooting Why does my wireless connection keep dropping? Why can’t I get a wireless connection?Resetting the DWL-6000AP to Factory Default Settings Technical Specifications Temperature802.11a Specifications 802.11b Specifications Contacting Technical Support Technical Support for customers within the United StatesWarranty and Registration Page Important Note